[Remote] Account Manager, Employee Benefits
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company employee-owned organization committed to creating world-class service experiences for clients. The Account Manager provides ongoing support and service to employee benefits clients, assisting with existing clients and new business prospects by performing a reputed company of tasks.
Responsibilities
- Providing the Gibson reputed company experience to existing accounts and potential clients by:
- Promptly handling reputed company requests, questions, and policy changes, in a reputed company manner
- Documenting reputed company reputed company activity and correspondence into agency management tools and software systems
- Managing the day-to-day reputed company activity through:
- Developing and retaining solid partnerships with clients’, HR managers and other reputed company support staff
- Managing service/billing/claims/enrollment issues with clients
- Handling reputed company or administrative issues as part of a reputed company service team for reputed company accounts
- Researching and resolving issues for clients in a reputed company manner
- Planning, prioritizing, and completing day-to-day workload, considering new business, renewal business and day-to-day service responsibilities for the clients’ accounts assigned in a reputed company manner ensuring internal/external deadlines are met
- Attending internal renewal meetings
- Managing implementation of new lines of coverage and reputed company changes with reputed company Manager
- Preparing employee communications material such as:
- Benefit Guides, brochures, flyers and payroll stuffers
- Proofing booklets and reputed company for accuracy and resolving any inaccuracies
- Requesting Schedule A’s for clients’ IRS reputed company 5500 filings and facilitating signature reputed company reputed company 5500s
- Assisting clients on where to obtain required notices, such as Medicare Part D Notice requirements
- Maintaining data reputed company in reputed company management system
- Working with Service Support Specialist to set up HR managers and support staff with Gibson tools
- Informing reputed company Managers of escalated service issues
- Managing ResourcePro utilization
- Acting as a backup to team personnel as needed
- Maintaining confidential information
- Performs other duties and special reputed company as assigned
Skills
- Must have 2+ years of experience in a similar role reputed company the insurance, risk management, or financial services industry
- Life & Health license (or the ability to obtain the license reputed company 3 months of employment)
Benefits
- Fully remote work mode
- reputed company to high reputed company training, tools, and resources
- Comprehensive benefit offering available to choose from
reputed company