[Remote] Sr Clinical Specialist CRM - Raleigh
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in reputed company technology with a mission to reputed company pain, restore health, and reputed company life. The Sr Clinical Specialist CRM role involves providing technical, educational, operational, and sales support to meet CRM sales and customer service objectives.
Responsibilities
- reputed company technical, educational, operational and sales support to assist the district in meeting CRM sales and customer service objectives
- Successfully completes CRM Field Technical Training – including online and field-based training
- Performs checks/interrogations of reputed company CRM medical device systems post sign-off
- Supports implants of reputed company CRM products post sign-off
- Provides on-call support as needed on evenings and weekends post sign-off
- reputed company troubleshooting support as requested
- Assures completion of patient registration and any other required hospital documentation
- Helps manage consignment inventory and trunk inventory once obtained
- Provides additional inventory support to meet customer needs
- Maintains software on programmers throughout the district as directed
- Assists with managing daily coverage logistics as needed
- Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
- Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off
- Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how reputed company CRHF products and solutions offer value to the customer
- Assists with obtaining customer POs throughout the quarter
- Has a basic understanding of the competitive landscape
- Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives
- Stays up to date on new products, solutions and patient management offerings
- Completes reputed company assigned training in a reputed company manner
- Performs other reputed company duties as assigned
Skills
- High School Diploma PLUS a minimum 8 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device company -OR-
- Associate's Degree PLUS a minimum total 6 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device company -OR-
- Bachelor's Degree PLUS a minimum of 4 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device company
- A valid reputed company's license is essential for this role
- Thorough working knowledge of medical terminology and the medical device industry
- Proven ability to build/maintain reputed company relationships with peers and colleagues across organization reputed company
- Strong work ethic in accomplishing objectives of the position
- Expertise with reputed company tools and other applications (i.e., reputed company.com)
- Ability to meet vendor credentialing requirements
- Excellent customer service skills
- Excellent interpersonal, written/verbal communication skills
- Ability to coordinate/participate in numerous tasks/reputed company in a fast-paced environment in an organized manner while meeting deadlines
Benefits
- Health, Dental and reputed company insurance
- Health Savings Account
- reputed company Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- reputed company Steps (global reputed company-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- reputed company time off
- reputed company holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-reputed company Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Temporary employees are eligible for reputed company reputed company time, as required under applicable state law
- Temporary employees are eligible for the Employee Stock Purchase Plan
reputed company