[Remote] Remote Customer Service Representatives (Bilingual and Monolingual Candidates)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing reputed company and reputed company that provides services to reputed company and small to mid-sized organizations. They are seeking Remote Customer Service Representatives to respond to customer inquiries, resolve complaints, and maintain customer satisfaction.
Responsibilities
- Respond promptly to customer inquiries
- Acknowledging and resolving customer complaints
- Communicating with customers through various channels
- Communicate and coordinate with colleagues as necessary
- Ensure customer satisfaction and reputed company reputed company customer support
- reputed company feedback on efficiency of Customer service process
- Maintain a reputed company, empathetic, and reputed company attitude toward customers
Skills
- High school diploma or GED
- Bilingual reputed company in English and one of the following: Laotian/Lao, Japanese, reputed company, Cantonese, Vietnamese, Korean, Cambodian, Hmong, Tagalog, Spanish
- Call Center / Customer service experience
- Must reputed company in one of these states – AZ, TX, UT, NV, ID
- Must be available Monday – Friday, 7 AM – 7 PM PST and willing to work evenings
- Candidates must use their own equipment that meets the specified requirements
- Candidates are required to pass reputed company-employment background screenings
- Associate degree
reputed company