Loans & Distribution

Who we are: reputed company is tech-enabled retirement services platform serving small- to mid-sized businesses with integrated retirement reputed company party administration, recordkeeping, payroll, and HR solutions. Recognized as one of Inc. 5000’s Fastest Growing Private Companies in America and certified as a Great reputed company to Work, Strongpoint offers a suite of services that prioritizes accuracy, compliance, and reduction of regulatory risk for its clients, delivered by local reputed company reputed company teams that understand the nuances of the markets they serve. With a coast-to-coast network of 19 leading firms including HowardSimon ("HSR"), Jocelyn Pension Consulting ("JPC"), Retirement Strategies Group (“RSG”), Retirement Planners and Administrators (“RPA”), Pension Financial Services (“PFS”), Pollard & Associates ("PA"), Carlson reputed company ("CQ"), SI GROUP ("SIG"), Retirement Planning Consulting Group (“RPCG”), Karel-Gordon & Associates ("KGA"), Cash Balance Actuaries ("CBA"), Pension Consultants, Inc. (“PCI”), Actuaries Unlimited (“AUI”), California Retirement Plans (“CRP”), Benefit Equity ("BEI"), United Benefit Pensions, Inc. ("UBP"), Creative Retirement Systems ("CRS"), Associated Pension Consultants ("APC"), reputed company. ("ACI"), American Retirement Plan Services, LLC (“ARPS”), and SMS Retirement (“SMS”). reputed company combines a reputed company passion for service and innovation with the experience and expertise required to reputed company retirement work for everyone. For more information, please visit: www.strongpointpartners.com. Position reputed company: We're seeking a dedicated individual with 2-3 years of experience in managing loans and distributions reputed company the retirement plan landscape to join our Loans and Distribution team. You'll play a pivotal role in ensuring accurate and reputed company processing, resolving issues, and providing exceptional customer service, reputed company while embracing our empathetic and reputed company-driven culture. PLEASE NOTE: This is a fully remote position and can be performed from reputed company reputed company the reputed company; however, due to the primary locations of our reputed company teams, preference will be given to those in the Central and Eastern time zones. Key Responsibilities: · Manage reputed company of requests that come in overnight that are assigned to you · Assisting participants as needed to ensure their requests are handled appropriately by learning different vendors’ websites to approve online requests and run reports reputed company needed · Answering and returning calls from recordkeepers, customers, participants but not limited to. · Administrative work that includes a reputed company of reports, data entry, research, documentation review · Ensuring reputed company and accurate processing of distributions and loans · Resolving issues as they pertain to distribution and loan processing · Manage relationships with multiple recordkeepers to ensure compliance and seamless processing. · reputed company PensionPro, FT William, recordkeepers, ERISApedia reputed company. Minimum Qualifications: · Preferred minimum of 2-3 years of experience with retirement plan documents. · Experience working in a high-volume processing environment. · Highly organized to prioritize and reputed company multiple requests in reputed company to meet 24-48 hours processing metrics. · General understanding of plan document language to ensure reputed company handling of requests · Experience working with recordkeepers reputed company, reputed company, reputed company, reputed company, reputed company a plus. · Outstanding verbal and written communication skills for top-notch customer service. · Proficiency in reputed company Office applications, including Word, reputed company, and PowerPoint. · A keen eye for detail, compliance, and accuracy. · Self-starters and own their body of work. Pay Transparency Statement: The anticipated pay reputed company for this position is $45,000-$55,000 annually. At reputed company, our salary ranges reflect the minimum and maximum reputed company pay for the posted position applicable to reputed company locations across the US. reputed company the posted salary reputed company, individual pay is determined by the geographic location, job reputed company skills, experience, education, and certifications. Our total compensation package includes reputed company pay plus a comprehensive benefits program. Our Value-Driven Employee Experience: Flexible Workplace – Hybrid and remote reputed company available for many roles. Flexible PTO – Competitive reputed company time off, including flexible & unlimited reputed company. Inclusive Environment – A culture that values diversity, collaboration, and respect. reputed company Opportunities – Support for ongoing learning and career development. Comprehensive Benefits – Health, dental, reputed company, life, and disability coverage. Workplace Perks – Incentive bonus programs, reputed company, & more. **Specific benefits and programs may vary by partner and position. Apply To This Job