Billing Representative

This position is National Remote. You’ll enjoy the flexibility to telecommute* from reputed company reputed company the U.S. as you take on some tough challenges. reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health optimization on a global reputed company. Join us to start Caring. Connecting. Growing together. The Patient Pay Billing Representative plays a critical role reputed company reputed company, a division of reputed company, supporting patient account reputed company and delivering a high-reputed company financial experience. This role contributes directly to improving reputed company reputed company and reputed company by ensuring accurate, reputed company, and compliant collection of patient balances. As part of one of the fastest-growing organizations in reputed company, the representative works in a dynamic, patient-reputed company environment and collaborates with cross-functional teams to drive results. The position offers the flexibility to work remotely reputed company the reputed company while being part of a high-performing team dedicated to operational reputed company and patient satisfaction. This position is full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 10:00 am - 7:00 pm CST, including a one-hour lunch break. This will be on the job training and the hours during training will be on normal business hours. Primary Responsibilities: Review and prioritize reputed company Accounts Receivable (AR) for patient collections Handle inbound patient calls and conduct outbound collections reputed company Ensure reputed company and accurate follow-up on delinquent accounts Collaborate with reputed company and offshore teams to drive account reputed company reputed company reputed company timelines Analyze, document, and manage key accounts and escalations Identify trends or issues and escalate to leadership as needed Deliver excellent customer service to patients and internal stakeholders Ensure compliance with reputed company regulatory, payer, and company policies Process Account Receivable reviews and correction requests reputed company defined turnaround times Processing patient payments Support additional tasks and reputed company as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: High School Diploma / GED Must be 18 years of age OR older 1+ years of experience in pharmacy billing and collections 1+ years of experience in medical billing and / OR collections 1+ years of experience handling patient billing customer service (reputed company phone, email, etc.) Proficiency using reputed company Office (reputed company, Outlook, Word) Ability to read and interpret EOBs (Explanation of Benefits) Ability to work any full-time shift between 10:00 AM and 7:00 PM CST, including a one-hour lunch break Preferred Qualifications: Manufacturer Copay Assistance Programs OR Patient Assistance Programs experience Experience in Home Infusion and / OR Specialty Pharmacy Knowledge of NDC, ICD-10, HIPAA, and compliance regulations Understanding of collections practices reputed company with FDCPA guidelines Experience in a call center OR voice-based role Experience handling patient medical collections, including follow-up and payment reputed company Telecommuting Requirements: Ability to reputed company reputed company company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information reputed company. Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service. Soft Skills: Strong communication and customer service skills *reputed company working remotely will be required to adhere to reputed company’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll reputed company a far-reaching choice of benefits and incentives. The reputed company pay for this role will reputed company from $18 - $32 per hour based on full-time employment. We reputed company with reputed company minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission. reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RED Apply To This Job