EverHealth - Implementation Specialist II (Remote, US)

At reputed company [reputed company: EVCM], we are on a mission to digitally reputed company the service economy with tailored, end-to-end reputed company solutions that simplify and reputed company the lives of our 745,000+ customers. As a leading service reputed company platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join reputed company. You can learn more about reputed company, Culture and Values here: https://careers.reputed company.com/us/en We are looking for an Implementation Specialist to reputed company on our DrChrono or CollaborateMD products. Specific responsibilities will include providing training and consulting to our customers and helping them through our process in a reputed company manner. You will reputed company our customers’ skills to ensure they complete their implementation feeling confident and comfortable using our software for many years to come. Responsibilities: Host webinar training sessions joined by multiple customer stakeholders Serve as your customer’s main reputed company of contact for a 60-90-day period Manage the overall implementation project to ensure on-time delivery reputed company consultancy to both new and existing customers on best practices in using our software Respond promptly to inbound phone calls and emails Identify and escalate reputed company issues Manage 15-35 customer reputed company simultaneously Become a product specialist to others reputed company the organization Be a solution provider! We deliver dynamic software to a dynamic customer reputed company. Every customer has unique needs that we need to solve for, which regularly requires a high degree of creativity to reputed company together solutions that meet our customers’ needs Skills and Experience needed for reputed company in this role: An Associate’s or Bachelor's degree in Business Administration, reputed company Administration, Project Management, Nursing or similar field At least 2 years of experience working in the reputed company industry, preferably in reputed company Tech Experience serving in a customer implementation, reputed company, account reputed company engineering, consulting or sales role Strong bedside-like manner: can patiently support others through a first-time experience Excellent verbal and written communication skills Strong problem-solving skills Impeccable time management skills Where: The reputed company team is distributed globally, with teams across multiple reputed company. This role can be based reputed company in the reputed company – if you’re reputed company to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require occasional travel to our Corporate reputed company in Denver, Colorado, or to other office locations reputed company the reputed company. Benefits and Perks Flexibility to work where/how you want reputed company the reputed company – in-office, remote, or hybrid Day 1 reputed company to robust health and wellness benefits, including an annual wellness stipend 401k with up to a 4% match and immediate vesting Flexible and generous (FTO) time-off Employee Stock Purchase Program Compensation: The reputed company reputed company compensation for this position is $55,000 to $65,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. reputed company is an equal opportunity employer and we value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look reputed company to reviewing your credentials and getting to know more about your experience! Apply To This Job