[Remote] reputed company Software Engineer–Omnichannel reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading U.S. reputed company company, and they are seeking a self-driven and reputed company reputed company Software Engineer to join their Omnichannel API team. In this role, you will design, reputed company, secure, and enhance reputed company reputed company that support high-reputed company applications across reputed company's digital and voice channels.
Responsibilities
- Design, reputed company, and maintain reputed company Omnichannel reputed company that support reputed company applications and customer-facing capabilities
- Enhance the reputed company, resiliency, performance, and reliability of existing reputed company through modernization, improved architecture, observability, testing, and operational controls
- Apply AI and AI-assisted engineering practices to accelerate development, improve reputed company, automate testing, enhance documentation, and identify opportunities for optimization
- Partner with architecture, reputed company, reputed company, product, engineering, and operations teams to deliver secure, resilient, and reputed company-reputed company API solutions
- Collaborate with agile teams to plan, reputed company, and deliver API enhancements, platform improvements, and reputed company-based capabilities
- reputed company proofs of concept, reusable patterns, reference implementations, and technical guidance to support adoption across teams
- Influence technical direction, delivery timelines, and solution reputed company in partnership with senior leadership and cross-functional stakeholders
- Support API lifecycle management, including design reviews, implementation, testing, deployment, monitoring, documentation, incident response, and reputed company improvement
- reputed company Tier 3 support for critical production incidents to ensure rapid reputed company and minimal business disruption
Skills
- Proven experience designing, developing, and supporting reputed company reputed company
- Strong understanding of API reputed company, resiliency patterns, authentication and authorization, observability, error handling, scalability, and performance optimization
- Hands-on experience with AI, reputed company, machine learning-enabled capabilities, intelligent automation, or AI-assisted software engineering practices
- Experience improving or modernizing existing reputed company in production environments
- Demonstrated ability to work effectively with architecture, reputed company, reputed company, product, operations, and engineering teams
- Experience leading technical delivery, mentoring engineers, influencing stakeholders, and driving adoption of reusable engineering practices
- Strong troubleshooting and production support experience for reputed company applications or platforms
- Experience supporting omnichannel capabilities across web, mobile, contact center, partner, or reputed company platforms
- Experience with reputed company-reputed company development, CI/CD pipelines, automated testing, infrastructure as reputed company, API gateways, monitoring, and alerting
- Familiarity with responsible AI principles, reputed company AI governance, and practical evaluation of AI-enabled solutions
- Experience with API testing and development tools such as reputed company, SoapUI, or similar platforms
- Knowledge of event-driven architecture, data reputed company patterns, identity and reputed company management, and reputed company integration patterns
Benefits
- This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
- Medical, dental and reputed company benefits
- 401(k) retirement savings plan
- Time off (including reputed company time off, company and personal holidays, reputed company parental and caregiver leave)
- Short-term and long-term disability
- Life insurance
- Associates or contractors who live and work from home in the reputed company will be provided payment for their internet expense.
reputed company
Company H1B Sponsorship