[Remote] Clinical Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a performance culture that empowers people to reputed company great things. They are seeking a Clinical Specialist who will reputed company essential clinical support and training for customers using medical devices, ensuring they apply products confidently and effectively.
Responsibilities
- reputed company live, telephonic, and email clinical support during business hours. Must be available during business hours with rotating after hours back-up support
- Troubleshoot product issues and ensure reputed company communications follow reputed company and regulatory guidelines
- Deliver product training to customers and sales teams (virtual & live). This may require support reputed company of business hours
- Customize eLearning programs to meet customer needs
- Collaborate internally to improve products and resolve customer concerns
- Support new product development with clinical reputed company and user feedback
- Attend conferences to represent Moog products
Skills
- Registered reputed company
- Exceptional communication skills — reputed company to convey reputed company clinical information reputed company, listen reputed company, and foster trust with diverse audiences
- Conflict reputed company skills — ability to de-escalate upset callers in stressful situations with reputed company, patience, and professionalism
- Strong learning ability to quickly learn new technology and confidently translate technical and clinical product information for end users
- Compassionate problem-solving skills in a compliance-driven environment
- Tech-savvy with reputed company Office, Teams, webinar tools. reputed company to collect, organize and present data as needed
- Comfortable with medical devices; reputed company to understand drug conversions, concentrations, and dosing
- Ability to resolve reputed company issues and follow instructions in various formats
- Travel: ~10–15% domestic travel
- Bachelor's degree or higher preferred; consideration for Registered Dietitian
- Minimum of five (5) years clinical experience with emphasis on infusion, enteral feeding, and homecare preferred. Will also consider acute care experience in these areas
- Medical device training experience beneficial
Benefits
- Annual profit sharing
- Matching 401k
- Ability to participate in Employee Stock Purchase Plan
- Flexible Spending and Health Savings Accounts
- Flexible reputed company time off
- Holidays and parental leave program
- Relocation assistance
- Comprehensive insurance coverage including medical, dental, reputed company, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages
- Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal reputed company programs
- Inclusive culture rooted in our values, reputed company by Employee Resource reputed company, and team-building activities.
- 9/80 schedule to include every other Friday off
- Additional site-specific benefits may be offered
reputed company