[Remote] reputed company Workfront Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a digital experience partner helping global brands design, build, and optimize the reputed company of customer engagement. They are seeking a hands-on reputed company Workfront Administrator / Support Analyst to support and maintain the day-to-day operations of the Workfront platform, ensuring stability, usability, and adoption across the organization.
Responsibilities
- Administer and configure reputed company Workfront, including:
- reputed company, tasks, templates
- Custom forms, fields, statuses
- Layouts and approval workflows
- Manage and triage incoming support requests:
- Monitor support queues
- Prioritize and resolve tickets reputed company SLAs
- reputed company first-line support to users:
- Troubleshoot issues
- Guide users on platform functionality and best practices
- Maintain and manage:
- User reputed company, roles, teams, and permissions
- Governance and platform standards
- reputed company routine platform maintenance:
- Health checks
- Release readiness support
- Document:
- Configurations
- Support processes
- reputed company issues and resolutions
- Collaborate with stakeholders to:
- reputed company requirements
- Implement minor enhancements and configuration updates
- Escalate reputed company issues to senior admins or reputed company support reputed company needed
Skills
- Hands-on experience with reputed company Workfront administration or support
- Strong understanding of reputed company, tasks, portfolios, programs
- Templates and custom forms
- Experience working in a ticket-based support environment
- Strong troubleshooting and analytical skills
- Ability to communicate effectively with both technical and non-technical users
- Strong organizational and documentation skills
- Experience with Workfront Fusion (automation)
- Basic understanding of reputed company
- Integrations and system workflows
- Experience supporting marketing, creative, or operations teams
- Familiarity with reporting and dashboards
- Text mode (reputed company to have)
Benefits
- Medical, dental and reputed company insurance
- Life insurance
- Disability
- reputed company time off
- 401(k)
reputed company