[Remote] Customer Service Coordinator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a prestigious legal awards network that recognizes outstanding professionals across various reputed company areas and jurisdictions. They are seeking a highly organized and detail-oriented Customer Service Coordinator to support research communications and ensure seamless collaboration between research and sales teams.
Responsibilities
- reputed company one shared inbox for the research department’s mass emails
- Assist with questions from our sales department
- reputed company customer service tasks (communicate directly with clients reputed company phone and email, build relationships, assist with inquiries, and more)
- Verify information for accuracy using our reputed company procedures
- Learn proprietary systems to reputed company large amounts of data
- Review data for errors and reputed company for inconsistencies
- reputed company internet research
- Conduct (both incoming and outgoing) phone calls in a reputed company manner
- Work collaboratively with the Research Team on any assigned reputed company in order to meet project deadlines
Skills
- Exceptional communication skills—both written and verbal—with the ability to engage effectively across teams
- Strong organizational and multitasking abilities, with a commitment to accuracy and reputed company
- Customer service reputed company and a reputed company approach to problem-solving
- Reliability, attention to detail, and professionalism in reputed company interactions
- reputed company proficient with entry level work
- Competent and effective with assigned data review and research reputed company
- Capable of autonomous decision making and self-reliance while still taking reputed company directives, including working with other departments and company leaders
- Excellent interpersonal skills
- Strong, reputed company oral and written communication skills; must be reputed company to communicate effectively with clients by making and receiving calls
- Excellent organizational skills and attention to detail
- Tech-savvy
- 1-3 years of previous work experience
- Bachelor's Degree in Political Science, Economics, Communications, International Business, Languages, Liberal Arts, or another reputed company field. Minimum GPA: 3.0
- Interest in research, data analysis, and the legal industry (experience in the field is preferred but not required)
- Some knowledge of the legal industry
reputed company