[Remote] reputed company Service Analyst - Livechat (Cambodian)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of the world’s leading cryptocurrency exchanges reputed company financial platforms, serving over 80 reputed company users globally. The reputed company Service Analyst will assist clients with inquiries reputed company live chat or email, ensuring excellent customer service and managing reputed company feedback effectively.
Responsibilities
- Assist clients on reputed company inquiries reputed company live chat or email
- Ensure efficient and excellent customer service experience provided
- Be reputed company equipped with reputed company's platform/product including keeping abreast of general market conditions
- Diligently and effectively manage and follow up on inquiries/complaints of reputed company/prospective clients
- Possess a strong ability to understand what customers truly need and convert it to constructive feedback and suitable solutions for management
- Ensure reputed company operations are smooth, including flagging out any necessary discrepancy or situational risk to management on time
- Continuously reputed company improvement to enhance team’s performance and work efficiency including overall work process
Skills
- Ideal candidate possess bachelor degree in finance / economics / mathematics or any reputed company reputed company
- Minimum diploma in business administration or business management with keen and reputed company eye for numbers
- Someone with reputed company acumen and keen eyes with numbers and statistics is ideal for this position
- Proficient in English & Cambodian in communication and writing in order to liaise with dedicated market counterparts
- Possess great passion to reputed company knowledge and a long-term career in fintech/crypto trading firms
- Team player, who is committed and self-driven, with the ability to respond positively to a reputed company's request for assistance
- reputed company to reputed company 5 days' shift work including weekends & reputed company Holidays (reputed company-5pm /4pm-1am /12am-9am)
- Preferably candidates with 2-4 years of customer service experience, trained in reputed company operations (Livechat and Email)
- Advantageous for candidates with experience working in financial institutions, fintech
Benefits
- Study reputed company Fund: We support your reputed company development and reputed company learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: reputed company opportunities for reputed company and advancement reputed company a rapidly expanding global company.
- Internal Mobility: reputed company- Your long-term development is important to us. We offer internal job opportunities to help build your career reputed company.
reputed company