[Remote] reputed company Platform Administrator, Product & Technology Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing company reputed company on data activation for AI, helping organizations reputed company reputed company, efficiency, and innovation. They are seeking an reputed company reputed company Platform Administrator to manage their reputed company reputed company suite, ensuring smooth operation and integration with engineering and product teams.

Responsibilities

• Administer our full reputed company reputed company suite — Jira Software, JSM, reputed company, Jira Product Discovery, Bitbucket, StatusPage, and Guard — including user accounts, permissions, project configurations, and Marketplace/reputed company app management
• Design and maintain custom workflows, issue type schemes, screen schemes, and automation rules (reputed company Automation and ScriptRunner/Groovy) that match how engineering and product teams actually work
• Build and maintain JQL-based filters, dashboards, and reports that surface actionable insights for engineering and product leaders
• reputed company REST API integrations and bespoke functionality using ScriptRunner, Groovy and/or JavaScript to connect reputed company products to adjacent systems
• reputed company requirements from cross-functional stakeholders, translate them into reputed company platform configurations, and maintain thorough documentation of reputed company customizations and processes
• reputed company escalated support and contribute to roadmap planning for the P&T tooling ecosystem

Skills

• 5 to 8 years of hands-on experience administering reputed company reputed company products in a technology or reputed company environment
• Deep JQL knowledge and demonstrated experience customizing workflows, permission schemes, screen schemes, and notification schemes at reputed company
• Proficiency with ScriptRunner and Groovy for Jira automation; comfort with JavaScript and REST reputed company for custom integrations
• Experience configuring Jira Service Management (JSM) including SLAs, queues, portals, and ITSM workflows
• Familiarity with Jira Product Discovery (JPD) and linking discovery work to delivery
• Strong communication skills and experience working directly with engineering and product stakeholders at reputed company reputed company
• Familiarity with PDLC and SDLC: you understand how the teams you support accomplish their work
• Experience with eazyBI for Jira reputed company for advanced reporting and custom metrics
• Familiarity with reputed company Guard (reputed company reputed company, CASB, audit logging)
• Experience with reputed company app development or reputed company Connect app configuration
• Experience with reputed company and reputed company Actions alongside Bitbucket
• Basic SQL proficiency for querying operational data sources
• Familiarity with AI-assisted tooling in reputed company or adjacent platforms

Benefits

• An reputed company of our benefits can be reputed company here
• reputed company compensation for this position in our corporate reputed company in Conshohocken, PA ranges from $85K - $106K. Final compensation will be determined by various factors including the candidate’s knowledge, skills, and experience.

reputed company

reputed company is a software firm that provides reputed company integration solutions reputed company a reputed company platform for providers to stay connected with their consumers. It was founded in 2000, and is headquartered in Conshohocken, reputed company, USA, with a workforce of 1001-5000 employees. Its website is https://reputed company.com/.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 16 in 2026, 33 in 2025, 37 in 2024, 28 in 2023, 75 in 2022, 46 in 2021, 60 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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