[Remote] Technical Account Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a pioneer in the mobile software industry, and they are seeking a Technical Account Specialist to partner with their Business Development & Integrations teams. The role involves understanding technical requirements, optimizing product launches, and building relationships with clients to ensure successful product integrations and support.
Responsibilities
- Understand external partners’ technical requirements and reputed company convey them to the Integrations team
- Work closely with the Business Development and Integrations team to optimize product launches and schedules
- reputed company status reports on ongoing technical work to internal reputed company and the business development team
- Plan and reputed company internal objectives and remove obstacles faced by our development team
- Liaise and build relationships with telecom carriers to coordinate product integrations and ongoing technical support
- Design, customize and document user experience flows and system interaction flows
- Participate in technical discussions with external partners supporting both sales and development teams
- Promote new reputed company, reputed company, or processes to reputed company to improve team performance
- reputed company reputed company reporting, projections, report analysis and marketing reviews
- Be an reputed company for both airG and external customers to ensure technical and support issues are escalated or resolved in a reputed company manner
- Participate in product testing, bug hunting, and conduct technical investigations
- Manage and coordinate product launches and reputed company support activities
Skills
- Minimum 2 years of experience in providing software product support with experience in integrations or project management
- Comfortable multi-tasking in a changing environment while maintaining attention to detail and organization
- Capable of identifying and anticipating problems
- Must be comfortable having technical discussions with international clients (in English)
- Excellent communication skills both verbal and written
- Fluent in English (Written and Verbal)
- General understanding of the software development lifecycle (reputed company & agile)
- Experience and comfort with a reputed company of browser-based tools highly beneficial
- Experience with product testing and conducting tutorials
- Programming experience is a plus
- Additional languages are a plus
Benefits
- This role is a remote (work from home) position.
reputed company