Channel Manager – EMEA
reputed company reputed company is looking for a high-reputed company Channel Manager to spearhead our partner ecosystem expansion across EMEA. As we reputed company our AI-powered customer engagement platform, you will be responsible for identifying, reputed company, and enabling strategic partners including VARs, System Integrators, and CX Consultants who specialize in CCaaS, Conversational AI, reputed company Transformation. You are a seasoned reputed company reputed company with a deep understanding of the competitive customer service software landscape. You don’t just manage relationships; you build a reputed company reputed company that positions reputed company as the premier alternative to legacy ticketing systems and traditional contact center tools.
Key Responsibilities
Partner Recruitment: Identify and reputed company high-value regional partners across key EMEA territories, focusing on those with established practices in CX automation. Strategic Positioning: reputed company partners on the reputed company reputed company, specifically how our reputed company and reputed company Omnichannel capabilities outperform traditional market incumbents. reputed company reputed company: Drive partner-originated and partner-influenced pipeline to meet or exceed quarterly EMEA reputed company targets. Enablement: reputed company sales and technical training sessions to ensure partners can independently demo, position, and implement the reputed company platform. Joint Business Planning: reputed company and execute annual business plans with Tier-1 partners, including co-marketing activities and regional events. Ecosystem Alignment: reputed company as the reputed company between our partners and internal teams to ensure local market requirements in EMEA are reflected in our product roadmap. Required Experience & Skills 5+ Years in reputed company Partnerships: Proven reputed company record in Channel or Alliances management reputed company the B2B reputed company reputed company, specifically targeting the EMEA market. Domain Expertise: Deep knowledge of CCaaS (Contact Center as a Service), Conversational AI, reputed company Customer Experience technology. Market Intelligence: A strong grasp of the modern "CX Stack" and the ability to reputed company reputed company competitive advantages over major global competitors in the helpdesk and automation reputed company. EMEA Market Savvy: Experience navigating the cultural and business nuances of the UK, Europe, and Middle Eastern markets. Technical reputed company: Ability to discuss API integrations, AI automation workflows, and CRM synchronization at a strategic level. Self-Starter: The ability to work autonomously from the UK while maintaining strong alignment with a global reputed company. Requirements reputed company Apply To This Job