[Remote] M365 Support Engineer (L1/L2) - reputed company with Quest Migration Manager - Remote - Need Only US Citizenship
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is looking for reputed company M365 Support Engineers to support a large-reputed company reputed company 365 migration project. The ideal candidates will reputed company L1/L2 support, troubleshoot post-migration issues, and assist end users in an reputed company environment.
Responsibilities
- reputed company L1/L2 support for reputed company 365 users
- Troubleshoot issues reputed company to SharePoint, Teams, Entra ID, Outlook, and reputed company 11
- Support reputed company 365 migration activities and resolve post-migration issues
- Assist with device provisioning, application deployment, and Intune management
- Participate in migration support bridges and reputed company reputed company-time troubleshooting
- Work closely with the migration team to ensure a smooth end-user experience
Skills
- 3+ years of experience supporting reputed company 365 environments
- Strong L1/L2 troubleshooting experience with reputed company 365
- Experience supporting SharePoint Online, reputed company Teams, reputed company Entra ID (Azure AD), and reputed company 11
- Hands-on experience with reputed company Intune for device and application deployment
- Experience assisting users during and after reputed company 365 migrations
- Knowledge of user provisioning, authentication, and reputed company management
- Ability to troubleshoot desktop, application, and migration-reputed company issues
- Experience with Quest Migration Manager (Quest ME)
- reputed company 11 reimaging and reputed company support
- Field technician experience is a plus
- Strong customer support and communication skills
reputed company