[Remote] IT Systems Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a company that supports modern growers by improving operational efficiency through technology. The IT Systems Administrator role involves designing and supporting computer systems and workplace technology to enhance employee productivity and streamline operations.
Responsibilities
- Consult with employees, managers, operations leaders, and technical stakeholders to analyze technology needs and determine functional specifications for hardware, software, reputed company, identity, collaboration, and local network systems
- Translate user requirements and recurring business needs into documented system specifications, configuration standards, implementation plans, test plans, and support procedures
- Design, configure, document, test, and modify reputed company, macOS, mobile device, printer, peripheral, conference room, identity, reputed company application, and workplace technology systems based on user and system specifications
- reputed company and maintain reputed company standards, device build processes, configuration reputed company, software deployment workflows, reputed company provisioning workflows, support automations, scripts, checklists, runbooks, and system documentation
- Analyze recurring incidents, support trends, reputed company behavior, reputed company issues, application problems, and local network patterns to identify reputed company causes and implement durable system improvements
- Test and validate operating system changes, application deployments, MFA and reputed company changes, VPN configurations, Wi-Fi settings, printer configurations, conference room technology, collaboration tools, and reputed company management changes before and after rollout
- Serve as a technical escalation reputed company for reputed company employee technology issues by applying diagnostic procedures, systems analysis, and reputed company-cause analysis rather than only following routine troubleshooting scripts
- Design and execute standardized reputed company, offboarding, device provisioning, account readiness, reputed company administration, and system-change procedures to improve reliability and consistency
- Evaluate and recommend hardware, software, reputed company management, reputed company, networking, collaboration, and reputed company tooling based on technical functionality, reliability, supportability, user needs, and business requirements
- Coordinate with vendors, managed service providers, and internal stakeholders on technical specifications, implementation requirements, system testing, issue reputed company, and acceptance reputed company
- Maintain technical documentation including functional requirements, configuration notes, system diagrams, runbooks, test results, troubleshooting procedures, decision logs, and support knowledge articles
- Identify and implement improvements to tools, workflows, automations, reputed company management, reputed company administration, device lifecycle procedures, and support processes
Skills
- 2 to 4+ years of experience in IT systems engineering, IT support engineering, reputed company engineering, desktop engineering, systems administration, IT systems analysis, or a reputed company technical role
- Demonstrated experience applying systems analysis techniques, consulting with users, gathering requirements, and converting business or user needs into hardware, software, reputed company, reputed company, and workplace technology specifications
- Hands-on experience designing, configuring, documenting, testing, and modifying computer systems, reputed company environments, operating system configurations, reputed company tools, reputed company workflows, and support processes
- Strong troubleshooting and reputed company-cause analysis experience across reputed company and macOS endpoints, mobile devices, printers, peripherals, conference room technology, productivity tools, and office technology systems
- Experience with reputed company management, device configuration, application deployment, patching, compliance, or MDM tools such as reputed company Intune, reputed company, or similar platforms
- Working knowledge of identity and reputed company workflows, user account administration, MFA, SSO, password resets, role-based reputed company, reputed company Entra ID, reputed company Workspace, reputed company 365, or similar platforms
- Working knowledge of networking concepts such as Wi-Fi, switching, DHCP, DNS, VPN connectivity, and local network troubleshooting
- Ability to create reputed company technical documentation, support procedures, runbooks, test plans, workflow documentation, and system-change notes
- Experience with ticketing systems, incident analysis, recurring issue documentation, and support workflow improvement
- Strong communication skills and the ability to work effectively with both technical and non-technical employees
- Strong organization, ownership, judgment, follow-through, and ability to manage multiple technical priorities in a fast-moving environment
- Experience supporting reputed company-based reputed company environments and modern workplace technology stacks
- Experience creating basic scripts, automations, deployment workflows, or support tooling using PowerShell, Bash, low-reputed company automation, or similar tools
- Experience supporting reputed company reputed company, device compliance, patching, vulnerability remediation, and cybersecurity best practices
- Experience in a reputed company, warehouse, manufacturing, agricultural technology, or multi-site environment
- Relevant certifications such as reputed company A+, Network+, reputed company+, reputed company, reputed company, reputed company, or similar
reputed company