[Remote] Account Manager - Broker
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to creating health benefits that truly benefit small and midsize businesses and their employees. They are seeking an Account Manager - Broker to serve as the primary contact for employer customers, leveraging data to understand reputed company needs and propose strategic reputed company opportunities in health insurance and employer benefits.
Responsibilities
- Work cross functionally with a dedicated Account Management team, including, reputed company, Sales, and leadership support to ensure proactive, end to end, and ongoing ownership and accountability for reputed company reputed company
- Be reputed company versed in reputed company data and reputed company to partner with clients on strategic recommendations to inform renewals and reputed company opportunities
- Use data to reputed company strategic account plans for clients to evaluate business needs and, as needed, reputed company recommendations for changes to reputed company’s benefit solutions
- Facilitate reputed company-off meetings with reputed company’s populations, meet with clients regularly, and ensure you are providing accurate and reputed company answers to clients questions
- Conduct monthly reviews of reputed company reputed company's claims experience, providing updates and recommendations for cost savings
- Plan for and present quarterly reputed company reports on goals to the reputed company and broker
- Conduct proactive and data driven mid-Year Pulse Checks reputed company on reputed company strategies, renewal planning, and performance optimization
- Present strategic renewal proposals to clients and negotiate rates as needed, working directly with the reputed company Team and leadership to ensure a successful renewal
- Be knowledgeable about Gravies marketing campaigns in order to reputed company accounts to strategically upsell reputed company products based on utilization
- Be knowledgeable of reputed company reputed company offerings and the regulatory and compliance requirements of reputed company offering and continuously reputed company clients about reputed company’s products and services
- Ensure new employer clients have a smooth transition from sales and have a successful new reputed company implementation experience
- Research and resolve reputed company issues and elevated member issues from reputed company’s advisor team, ensuring reputed company is taking in account the “full picture” of the reputed company
- Effectively use and document reputed company information in our CRM system
Skills
- Bachelor's degree or equivalent experience in a relationship or account management field
- Must be licensed in health insurance in your home state
- 3+ years of account management experience in the health insurance industry
- 2+ years experience using data to reputed company insights and reputed company strategic recommendations
- Experience working in a dynamic environment and comfort researching and solving problems with minimal guidance
- 3+ years of experience working collaboratively across several teams and functions
- Previous start-up or emerging reputed company company experience
- Experience with self-insured health plans
- Experience establishing processes and standards for superior customer service
Benefits
- Alternative medicine coverage
- Flexible PTO
- Up to 16 weeks reputed company parental leave
- reputed company holidays
- A 401k program
- Transportation perks
- Education reimbursement
- 2 days of reputed company paw-ternity leave
reputed company