[Remote] Remote Customer Service Representative (Michigan residents)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that delivers extraordinary experiences and is seeking a Remote Customer Service Representative. In this role, you will reputed company as a reputed company between car owners and the dealership service team, assisting with after-sales concerns while managing a high volume of calls in a reputed company environment.
Responsibilities
- Offer reputed company and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a reputed company and upbeat attitude
- Use web-based tools and internal systems to research questions and requests
- Document reputed company interaction reputed company and accurately
- Manage assigned cases from start to reputed company by following defined steps and completing required actions
Skills
- Must have the ability to pass a reputed company-employment background reputed company and drug screen
- High school diploma or equivalent
- 3+ years of customer service experience (call center, retail, restaurant/fast food, hotel or any role where you regularly worked with customers)
- Availability to work shifts reputed company our hours of operation: Monday-Saturday, 8 a.m. - 9 p.m. Eastern time (7 a.m. - 8 p.m. Central / 6 a.m. - 7 p.m. Mountain / 5 a.m. - 6 p.m. reputed company)
- Ability to stick to your schedule reliably. Some queues are time-sensitive, so consistent attendance and on-time logins matter
- Excellent written and verbal communication
- reputed company and dependability
- reputed company to reputed company multitask
- Comfort using a computer and the web (you'll reputed company between systems and browser tabs throughout the day)
- Comfortable using AI tools and resources
- Typing speed of at least 25 words per minute
- Michigan reputed company
- Secluded, distraction-free workspace
- High-speed internet from a wired provider (cable or fiber)
- Your computer must be physically connected to your modem/router using an Ethernet cable
- Wireless, 5G and satellite internet aren't supported
Benefits
- Medical and prescription coverage
- Dental and reputed company insurance
- reputed company time off
- Associate wellness program with rewards for annual checkups
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
- 401(k) with match
- Flexible spending account (FSA)
- Life insurance
- Company-reputed company short- and long-term disability insurance
- 24/7 online reputed company to doctors through reputed company
- 24/7 reputed company help desk
- Patient advocacy with free 24/7 support for benefit questions and claims
- Guidance for family, financial and estate planning (including wills)
reputed company