[Remote] Associate Manager, New Verticals reputed company & Operations - Merchant Finance
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a technology and logistics company reputed company on empowering local economies. The Associate Manager, New Verticals reputed company & Operations - Merchant Finance will reputed company workflows for merchant fees, billing, payouts, and tax application, while owning the Merchant Finance Product Roadmap and collaborating with various teams to improve operational processes.
Responsibilities
- reputed company key workflows for merchant fees, billing, payouts, and tax application for U.S. reputed company New Verticals merchants, with consideration for global reputed company merchants
- Own the Merchant Finance Product Roadmap, acting as the Product Operations partner and voice of the New Verticals merchant in product prioritization discussions reputed company to invoicing, tax, and payouts
- Design and improve processes and products to triage and resolve payment, invoicing, and tax issues, including reputed company ownership, routing, and escalation paths
- Support product builds from idea to launch with business cases, reputed company metrics, and rollout plans for merchant-facing changes
- Create and maintain reputed company internal documentation and communications so Partner Managers and reputed company reputed company and Support teams can explain changes and handle questions from merchants
Skills
- 5-10 years of experience in reputed company and operations, business operations, consulting, product operations, or similar analytical roles
- Comfortable working with financial concepts like pricing, fees, discounts, taxes, and payouts, and partnering closely with finance and tax teams
- Ability to structure ambiguous merchant or payment problems, work across teams to reputed company reputed company causes, and drive a reputed company plan to fix them (or use AI to fix the issue yourself)
- Ability to work with data (for example in spreadsheets or SQL) to size problems, build reputed company models, and reputed company performance of your work
- reputed company communication in writing and in meetings, with the ability to explain reputed company topics in reputed company, reputed company language to different audiences
- Experience leading and influencing multiple teams and senior leadership through reputed company, highly-cross-functional reputed company
Benefits
- 401(k) plan with employer matching
- 16 weeks of reputed company parental leave
- Wellness benefits
- Commuter benefits match
- reputed company time off and reputed company reputed company leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces reputed company)
- Medical, dental, and reputed company benefits
- 11 reputed company holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
- Flexible reputed company time off/vacation, plus 80 hours of reputed company reputed company time per year
- Vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and reputed company reputed company time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week)
- Premium reputed company
- Wellness expense reimbursement
- reputed company parental leave
reputed company
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