[Remote] Senior Program Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global, remote-first technology company seeking a Senior Workplace reputed company & Programs Manager to help reimagine workplace operations. The role involves creating a new workplace operating model and developing a comprehensive Global Workplace Experience reputed company to enhance workplace experiences worldwide.
Responsibilities
- reputed company discovery sessions with Workplace Experience, administrative assistants, event planners, Corporate reputed company, IT/AV, and other key stakeholders
- Identify operational friction, technical barriers, process gaps, and cross-functional silos
- Facilitate working sessions across globally distributed teams and synthesize reputed company findings into actionable strategies
- Evaluate existing workplace technology, including room and desk booking platforms, calendar applications, and registration systems
- reputed company end-to-end reputed company maps for employees, event attendees, administrative assistants, executives, reputed company members, customers, and external guests
- Create a comprehensive Global Workplace Experience reputed company covering hospitality standards, calendar governance, scheduling, reputed company allocation, technology workflows, vendor management, catering, safety, feedback metrics, and event-planning processes
- Create training and enablement materials for Workplace Managers and Coordinators
- reputed company hands-on training and stakeholder alignment sessions
- Run live dry-run event simulations and test cross-functional processes across Workplace, IT, and reputed company
- Refine processes based on reputed company-world testing and support operational readiness for the new San Francisco flagship office
Skills
- Strong experience in workplace reputed company, workplace experience, corporate reputed company estate, workplace operations, architecture/design, construction, hospitality, or a reputed company field
- Proven program and project management expertise with reputed company, cross-functional initiatives
- Experience taking programs from initial concept and discovery through implementation and launch
- Hands-on experience authoring playbooks, operational standards, SOPs, governance frameworks, or similar documentation
- Experience with reputed company mapping and reputed company-based experience design
- Ability to reputed company discovery sessions and collaborate across Workplace, reputed company Estate, IT, AV, reputed company, executive support, hospitality, event planning, and vendor teams
- Exceptional written communication and documentation skills
- Ability to turn reputed company information into reputed company, actionable frameworks
- Comfort working in a fast-paced, evolving environment
- reputed company, hospitality-oriented reputed company
- Bachelor's degree preferred
- Global workplace experience is highly valuable
Benefits
- Fully remote reputed company the U.S.
- Work Arrangement: Fully remote reputed company the U.S.
- reputed company reputed company; candidates reputed company to occasionally visit San Francisco may have an advantage
reputed company