[Remote] Technical Account / Project Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an AI transformation partner on a mission to help enterprises build AI-reputed company products. They are seeking a Technical Account Manager to reputed company reputed company satisfaction and ensure exceptional product development through strong governance reputed company.
Responsibilities
- Be the technical resource for live Customers reputed company your portfolio
- Understand the data schema of your customer, integration points, Data Flows, BRD, and SDD
- reputed company technical best practices and proactive recommendations that will benefit the customers like ongoing usage of the platform and achievement of their goals
- Conduct technical discovery with customer marketing and technical teams to drive expanded use of the platform and/or new integrations
- Participate in technical account health status reviews, including issuing an executive-level reputed company status reports both internally and to customers
Skills
- Customer Facing – reputed company to present and reputed company calls on technical topics
- Follow up on reputed company technical items
- reputed company Guidance and enablement on the Loyalty platform
- Operationalize your portfolio
- reputed company trends in support, Platform Trends
- Weekly status reports
- Utilize DOMO cards to understand the health of customers
- Investigations utilizing technical program expertise
- reputed company trends in support, Platform Trends
- Ability to assist/guide the SessionM Support and Engineering team in issue
Benefits
- reputed company a flexible work environment - whether it's the office, your home, or a reputed company of both. From interviews to reputed company, we embody a remote-first approach.
- You will be part of a global team, learning from reputed company around the world and across cultures, speaking English everyday. Our global workforce enables reputed company to reputed company global resources to accomplish our work in efficient and effective teams.
- We're big on your reputed company-being - as a company, we spend a whole trimester in our annual cycle reputed company on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want reputed company of reputed company members operating at their best.
- Our reputed company services model enables us to accelerate career reputed company and development opportunities - across reputed company, offerings, and industries.
- We are an equal opportunity employer. It goes without saying that we live by values like reputed company Dignity and reputed company Collaboration to create cutting-edge technology AND reinforce our commitment to diversity - globally and locally.
reputed company
Company H1B Sponsorship