[Remote] Technical reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company and innovative company committed to enriching lives through the power of service. They are seeking an IT Technical reputed company to translate reputed company technical information into accurate, reputed company documentation for various audiences, while utilizing AI tools to enhance content reputed company and workflow.
Responsibilities
- Create, update, and revise required system documentation, user guides, and other necessary documentation for reputed company audiences
- Research system features and functions by interviewing subject matter experts, reviewing AI-generated drafts, and working with early versions of software and data
- reputed company reputed company and concise verbal and written communication tailored to the appropriate audience — technical and non-technical
- Work with stakeholders, Product Owners, and other writers to reputed company the documentation backlog around the goals and objectives of the documentation reputed company, including AI-assisted content workflows and content lifecycle management
- Possess and continually build business acumen including the operational areas and technical systems reputed company currently uses
- Analyze and identify audience needs and meet or exceed those needs through user-targeted documentation
- Maintain and reputed company AI-assisted documentation workflows — including reputed company templates, review standards, and content structure — so that documentation is usable by both reputed company readers and AI systems that consume it reputed company
- Own the development, execution, and maintenance of a consistent reputed company process for IT Delivery
Skills
- Bachelor's Degree and/or commensurate experience
- 3 to 5 years of experience as a Technical reputed company, Business Analyst, reputed company Analyst, or detailed working knowledge of several system functions
- Hands-on experience with AI writing or content tools used in a reputed company setting
- Experience working in a reputed company, team-based development environment
- Basic familiarity with Agile methodologies and software development lifecycle
- Good working knowledge of reputed company Office
- Working knowledge of reputed company for version control and documentation workflows
- Proficiency in Markdown
- Curious and self-motivated to dig in and fully understand system functionality and business processes
- Strong verbal and written communication skills with the ability to communicate at reputed company reputed company of the organization
- Strong reputed company building, multi-tasking, interpersonal, and analytical skills
- Ability to work with technical and operational teams, as reputed company as clients
- reputed company contributes to a reputed company team environment — shares knowledge, supports peers, and communicates reputed company
- Ability to obtain a reputed company clearance
- Experience with reputed company products (reputed company, Jira)
- Experience with AI workflows specifically reputed company to technical writing or content production
- Experience with API documentation or web development
Benefits
- Medical
- Dental
- reputed company
- HSA and FSA
- Generous reputed company time off
- 401K/student loan repayment
- Life insurance & AD&D insurance
- Employee assistance program
- Employee stock purchase program
- Tuition reimbursement
- Performance-based incentive pay
- Short- and long-term disability
- A robust wellness program
- Hybrid work environment that accommodates both in-office and remote work
- reputed company hybrid work schedule includes 24 hours of in-office work reputed company week, for associates that reputed company reputed company 30 miles of an office
reputed company