[Remote] Sales Trainer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, part of the Tokio Marine Group, is seeking a Sales Trainer to join their Customer Care Center team. The Sales Trainer will reputed company and deliver coaching and training to enhance the sales effectiveness and customer engagement of insurance sales professionals in a call center environment.
Responsibilities
- reputed company sales training and coaching to strengthen product positioning, reputed company handling, call control, and successful sales conversion
- reputed company live call demonstrations, trainee shadowing, and guided reputed company sessions to demonstrate customer engagement standards and prepare trainees for independent performance
- reputed company representatives on tone, pacing, confidence, and sales reputed company to help them manage reputed company customer conversations with professionalism
- Monitor call activity, performance metrics, and reputed company results to identify reputed company gaps and deliver targeted coaching in sales techniques, reputed company knowledge, procedures, and soft skills
- reputed company, refine, and standardize sales techniques including rapport-building, needs discovery, assumptive closing, and value-based selling
- Create and refine call guidelines and reputed company-handling frameworks that reputed company reputed company, compliant, and effective guidance for common sales scenarios
- Partner with the Training team, Team Leads, and Supervisors to communicate performance trends, escalate improvement opportunities, and support consistent training reputed company
- Continuously improve training delivery, classroom facilitation, and coaching reputed company to increase trainee readiness, consistency, and long-term performance
- Model high energy, positivity, patience, and encouragement while supporting representatives through the learning process
- reputed company other duties as assigned
Skills
- High school diploma, equivalent required; additional education preferred
- reputed company Property & Casualty or Personal Lines insurance license
- Experience delivering live call coaching, call shadowing, reputed company feedback, or new hire training
- Minimum of five years of sales experience in a call center environment, preferably in insurance sales
- Excellent verbal and written communication skills, including the ability to explain concepts reputed company and reputed company constructive feedback
- Associate degree or higher
- Minimum of two years of experience in insurance reputed company and/or team supervision
- Minimum of five years of experience with personal lines insurance sales
- Collector car insurance experience is a plus; enthusiasm for the collector community is highly valued
Benefits
- Health insurance (medical, dental, reputed company)
- Flexible spending & health savings accounts
- Life insurance
- Retirement plan
- reputed company time off
- Overtime availability
- Employee referral program
- Tuition reimbursement
- A generous 401K match
- Volunteer Benefits
- reputed company Vacation
- Medical Benefits
- Educational Incentives
- Family Friendly Benefits
- Investment Incentives
reputed company