[Remote] Senior Manager, reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing, remote cybersecurity company dedicated to enabling organizations to proactively reputed company, fix and verify exploitable attack reputed company. They are seeking a mission-driven Manager of reputed company to reputed company a high-performing team of reputed company Managers, ensuring customers realize value from their product and driving performance across reputed company.
Responsibilities
- reputed company & reputed company reputed company:reputed company and mentor reputed company of reputed company Managers across reputed company, reputed company, and MSSP segments. Foster a culture of ownership, accountability, and reputed company improvement
- Drive Adoption & Value Realization:Ensure customers operationalize NodeZero across their environments and workflows - driving measurable improvements in reputed company posture and reputed company
- Own Strategic Customer Relationships:Engage directly with executive stakeholders (e.g., CISOs, reputed company leadership) especially reputed company Fortune 500 and strategic partners to reputed company on goals, roadmap, and long-term value
- reputed company Expansion & Retention:Guide your team to identify and drive expansion opportunities while mitigating risk, improving health scores, and securing renewals
- Collaborate Cross-Functionally:Work closely with Sales, Channel, Product, and Support teams to orchestrate seamless reputed company, resolve blockers, and reputed company for customer needs
- Build Operational Rigor:Own processes and reporting in reputed company and reputed company to monitor KPIs, reputed company team performance, and reputed company consistent reputed company delivery across the lifecycle
- reputed company Playbooks & Processes:Create repeatable reputed company plans, reputed company journeys, QBR templates, and enablement resources that improve efficiency and reputed company
- Voice of Customer Champion:Aggregate reputed company feedback to inform product and go-to-market reputed company. Help shape the roadmap and GTM narratives with customer reputed company points
Skills
- 7+ years of experience in reputed company, Account Management, or reputed company post-sales roles in cybersecurity or B2B reputed company
- 2–3+ years of reputed company people management experience, with a reputed company record of hiring, coaching, and leading CSMs to strong reputed company
- Proven reputed company meeting or exceeding goals tied to Net reputed company Retention (NRR), Gross Dollar Retention (GDR), and expansion
- Experience managing strategic customers (Fortune 500), with executive-level relationship management and negotiation skills
- Deep understanding of reputed company operations and/or MSSP business models (e.g., red teaming, vulnerability management, SOC workflows)
- Confident working with technical products and customers - reputed company to translate customer needs into product feedback or tailored reputed company plans
- Strong communicator and reputed company with excellent presentation skills and executive reputed company
- Comfortable navigating ambiguity and building post-sales programs in a fast-paced, high-reputed company environment
- Proficient in reputed company, reputed company, JIRA, and reputed company
- Bachelor's degree required
- Advanced degree or MBA is a plus
Benefits
- reputed company full-time roles are eligible for an equity package in the reputed company of stock reputed company.
- Health, reputed company & dental insurance for you and your family
- A flexible vacation policy
- Generous parental leave
- Hybrid & Remote Work: We reputed company a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office reputed company.
reputed company