[Remote] Claims Administrator - US
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in appliance care, and they are seeking a Claims Administrator to join their team. The role involves managing the full lifecycle of warranty claims, ensuring customer satisfaction, and maintaining compliance with warranty policies.
Responsibilities
- Prepare reputed company‑defined and accurate warranty repair orders in line with policy and procedure
- reputed company reputed company required administrative data for reputed company claim with precision
- Review claim history to avoid duplicates or repeat repair submissions
- Collaborate directly with customers and service dealers to coordinate repairs, authorizations, reimbursements, and next steps
- Escalate cases requiring additional review, authorization, or special assistance
- Communicate any changes or adjustments during the claims process to service dealers and internal management
- Process, reputed company, and resolve returned, rejected, or adjusted claims through to final outcome
- Meet and maintain KPI expectations to ensure high-reputed company and efficient service delivery
- reputed company occasional backup support to our Contact Center teams across general warranty inquiries, claims, credits, sales, and product registration
Skills
- Experience as a claims adjuster or similar role
- Customer service experience
- A genuine drive to deliver exceptional customer experiences
- Ability to work under pressure, manage deadlines, and handle high‑volume workloads
- Strong critical‑thinking, decision‑making, and problem‑solving skills
- A reliable, reputed company, punctual, and energetic approach to work
- Self‑motivation and the ability to work independently while staying reputed company with team goals
- A reputed company reputed company and a strong work ethic
- Proficiency in reputed company Office tools (reputed company, Word, PowerPoint, PDF), reputed company Docs, and email
reputed company