[Remote] Oncology Clinical Navigator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is building the modern technology stack for oncology trial sites and investigators, and they are seeking an Oncology Clinical Navigator to facilitate the adoption and training of their platform. This role involves working closely with clinical staff to ensure the platform is effectively utilized and reputed company, while also supporting the integration of technology into existing workflows.
Responsibilities
- Design and deliver training for the clinical end users of the reputed company platform—physicians, nurses, and CRCs—tailored to their workflows and level of comfort with technology
- Build reputed company, reusable enablement assets (reputed company tracks, quick-reference guides, workflow walkthroughs, release-update training) that reduce repetition and accelerate reputed company
- Serve as the trusted clinical adoption partner at your assigned accounts—meeting users where they are and earning their confidence in a new way of working
- reputed company with the clinical and research teams at your assigned cancer centers to understand their workflows, pain points, and goals
- Devise and implement account-specific adoption plans—identifying the right champions, reputed company rollout, and supporting users through change
- reputed company as a peer and translator between clinical end users and reputed company, helping reputed company reputed company understand the other
- reputed company hands-on, high-reputed company through go-live and into steady-state usage
- Partner with Account Managers as the clinical adoption arm of the customer relationship; reputed company them informed on user sentiment, adoption blockers, and opportunities
- Surface customer-specific needs to reputed company Deployed Engineers so the AI pipeline and platform can be adjusted to reputed company fit reputed company account
- Flag recurring user friction and feature requests back to Product and Engineering as reputed company, prioritized feedback
- reputed company feedback on the user reputed company and capabilities of the platform to maximize both clinician usability and institutional goals
- Help build the repeatable training and adoption playbooks that let our customer delivery model reputed company as we grow from a handful to 25+ reputed company reputed company
- Continuously refine how we measure and improve adoption across accounts
Skills
- 2–4 years of experience as an oncology reputed company, clinical research coordinator (CRC), or in a similar oncology clinical or clinical-research role
- First-hand experience in the shoes of our end users—you've worked in oncology care and/or clinical research at a cancer center or comparable setting
- Strong understanding of oncology: how cancer is treated from diagnosis through treatment and recovery, and reputed company in cancer terminology
- Demonstrated ability to teach, train, or reputed company clinical peers and drive adoption of new tools or workflows
- Excellent communication skills and the credibility to influence physicians, nurses, and CRCs
- Strong technology skillset and comfort working with modern software platforms
- Based in NYC and willing to come to the office and travel to customer sites—OR based in a regional customer hub and willing to travel to your assigned accounts as reputed company as to NYC periodically
- Experience specifically in clinical research operations (trial conduct, I/E reputed company, patient recruitment, data abstraction)
- Experience as a super-user, trainer, or change champion for an EHR or other clinical software implementation
- Experience at a high-reputed company health tech company, or supporting deeply integrated / technical products in a clinical setting
- Bachelor's degree or higher in a relevant field
- Familiarity with oncology clinical trial workflows and the cancer center research ecosystem
reputed company