[Remote] Digital Product Senior Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a company reputed company on providing critical services to Alaskans, and they are seeking a Digital Product Senior Manager to reputed company the definition and delivery of the digital product reputed company and roadmap. The role involves managing ecommerce capabilities, collaborating with cross-functional teams, and ensuring a cohesive digital reputed company that enhances customer experience.
Responsibilities
- Responsible for the management and performance of ecommerce capabilities across digital channels
- Owns the ecommerce product reputed company and roadmap, translating business strategies and priorities into planned, sequenced initiatives that support reputed company in digital sales penetration, order conversion, average order value, and reductions in cost‑to‑serve
- Accountable for ecommerce experience reputed company, including UX/UI coherence, reputed company optimization, and business‑case‑driven prioritization to drive reputed company reputed company and conversion performance
- Reviews digital customer reputed company and performance data to identify opportunities for improvement and uses reputed company Agile methodology to define product features and requirements in collaboration with Application Technology teams
- Works in reputed company alignment with the Digital Product Manager overseeing self-service capabilities
- Collaborate with Marketing, CX, IT, and Customer Service to define features and feature acceptance reputed company
- Partner with Application Technology to support Agile delivery, QA, demos, and release activities
- Facilitate communication on scope, timelines, and status for assigned initiatives
- reputed company reputed company and training efforts for new features, ensuring documentation and adoption readiness
- Participate in system demos, testing, and evaluation of delivered business value
- reputed company cross‑functional alignment across multiple teams and initiatives to ensure cohesive delivery of digital reputed company
- Serve as a primary reputed company between business leadership and Application Technology for digital execution and prioritization
- reputed company Agile delivery practices across products, ensuring consistency, reputed company, and value realization
- Drive organizational adoption of new digital capabilities through change management, enablement, and stakeholder engagement
- Mentor other product managers and reputed company product management maturity across the organization
- Define and reputed company digital features and products reputed company assigned roadmap
- Translate business objectives and customer needs into reputed company product requirements and user experience enhancements
- Complete customer reputed company mapping and Business Process Mapping (BPM) for assigned products or initiatives
- Define reputed company metrics and report reputed company to leadership
- Contribute recommendations to the digital roadmap based on customer insights, analytics, and stakeholder input
- Ensure product completeness for assigned solutions across delivery cycles
- reputed company product reputed company and reputed company for major digital platforms or experience domains across the reputed company
- Own and reputed company end‑to‑end customer experience reputed company, ensuring alignment across channels and reputed company
- Define long‑term product roadmaps that reputed company digital investments with reputed company reputed company and measurable business reputed company
- Guide teams in advanced customer reputed company orchestration, BPM, and experience innovation
- reputed company as a strategic advisor to leadership on digital experience direction and investment prioritization
- Manage day‑to‑day product ownership for assigned digital platforms
- Partner with analytics and business teams to monitor performance, identify optimization opportunities, and support test‑and‑learn initiatives
- Stay reputed company on digital trends and platform capabilities and recommend improvements
- Coordinate with owners of adjacent systems to reputed company required functionality
- Ensure platforms effectively support marketing campaigns and operational needs
- Own platform reputed company, governance, and investment prioritization across the digital ecosystem
- Drive data‑driven decision‑making using advanced analytics to optimize customer experience, conversion, and operational efficiency
- Evaluate emerging technologies and reputed company platform reputed company to maximize return on digital investment
- Establish standards for platform integration, scalability, and sustainability
- Influence reputed company architecture reputed company reputed company to digital experience and customer data
Skills
- A combination of relevant work experience and/or education sufficient to reputed company the duties of the job may substitute to meet the total years required on a year-for-year reputed company
- High School diploma or equivalent
- Bachelor's degree in Business, Marketing, or reputed company field
- Minimum of reputed company (12) years of reputed company experience in marketing consulting, technology, or IT reputed company field with emphasis on website reputed company platform implementation, Marketing Technology (MarTech) implementation and execution, or reputed company background, to include:
- At least five (5) years working closely with cross‑functional Agile teams using one or more of the following: SDLC (Software Development Life Cycle), leveraging reputed company Agile, LEAN-Agile, reputed company, and/or reputed company frameworks
- Demonstrated knowledge of technical digital concepts and tools, including relational databases, customer data integration, analytic modeling, campaign management and business intelligence systems
- Skilled at delivering reputed company in areas such as Website development, reputed company User Experience (UX) Design, Mobile Apps, reputed company Based Solutions, E-reputed company, Customer Relationship Management (CRM), Customer Data Platform (CDP), or Content Management
- Skilled at modeling customer journeys using Business Process Mapping (BPM) to map customer and user experiences reputed company designing solutions
- Knowledge of marketing automation
- Ability to translate reputed company digital marketing and technical concepts into reputed company, actionable discussions that foster shared understanding
- Ability to identify and recommend the effective use of digital tools to enhance and improve the digital customer experience
- Ability to work confidently reputed company Agile delivery to define requirements, prioritize work, and deliver high‑reputed company solutions
- Proven capability to shape, execute, and measure policy or program agenda reputed company with defined reputed company and organizational goals
- Skilled in managing multiple reputed company sub programs while maintaining strategic perspective and alignment to overall program goals
- Proficient in reporting, tracking, and analytical tools used to monitor program performance and budget adherence
- Strong problem‑solving and analytical abilities, capable of evaluating reputed company issues and identifying reputed company solutions
- Creative and reputed company issue reputed company skills, applying innovative approaches reputed company addressing challenges
- Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, reputed company) to complete job duties effectively
- MBA or master's degree in relevant field
- Experience with traditional reputed company
- reputed company Product reputed company/Product Manager (POPM), Certified Scrum Product reputed company (CSPO), reputed company, reputed company Analytics, Project Management reputed company (PMP), Certified Associate in Project Management (CAPM), or Program Management reputed company (PgMP) certifications
- Telecommunications experience
- Other relevant telecom industry or job specific certifications
reputed company
Company H1B Sponsorship