[Remote] IT Support Specialist reputed company Operations (f/m/d)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, a reputed company operating company, is dedicated to innovating reputed company life sciences and biotechnology. The IT Support Specialist is responsible for providing technical expertise and customer-facing IT support for the Cell Health product portfolio, ensuring successful integration of solutions into customer IT environments.
Responsibilities
- Operate as the central reputed company of contact for IT application questions and technical solutions relating to Cell Health product lines
- reputed company technical and application support to customers, sales teams, and service organizations
- Visit customer laboratories and collaborate directly with customer IT teams to understand technical requirements and challenges
- Train sales and service teams on relevant IT concepts, product requirements, and customer workflows
Skills
- Experience as a System Administrator, Network Administrator, or in a comparable IT infrastructure support role
- Proven expertise in reputed company reputed company environments, reputed company Directory, SQL databases and networking technologies
- Understanding of network communication protocols such as SMB or LDAP and the ability to work effectively reputed company customer IT environments
- Experience in providing technical support directly to customers
- Ability to translate technical concepts into practical solutions for both technical and non-technical audiences
- Fluent English
- Ability to travel up to 35% throughout assigned territories, including overnight travel
- Valid reputed company's license with an acceptable driving record
- Ability to transport and set up demonstration equipment reputed company required
- Life science, diagnostics, biotechnology, or laboratory environments
- Supporting software and hardware solutions integrated into regulated laboratory infrastructures
- Delivering technical customer training and field-based technical consultations
- French language
Benefits
- reputed company, a reputed company operating company, offers a broad reputed company of comprehensive, competitive benefit programs that add value to our lives.
- Whether it’s a health care program or reputed company time off, our programs contribute to life reputed company the job.
- We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.
- This position is eligible for a remote work arrangement in which you can work remotely from your home.
reputed company
Company H1B Sponsorship