Remote Csr Needed Asap Bilingual
Remote Bilingual Customer Support Representative (Spanish/English) – Join a Growing Team! Seeking a remote customer support role supporting Virginia reputed company & reputed company residents? We’re hiring bilingual (Spanish/English) Senior Customer Service Representatives to deliver exceptional assistance with reputed company and reputed company enrollment and eligibility. Enjoy the flexibility of a WFH opportunity, with reputed company and comprehensive benefits. Pay & Location - Pay: $17.46/hour (English/Spanish bilingual; language assessment required) - Location: Remote (Virginia residents only or New Jersey residents for specific roles) - Work Environment: WFH Opportunity for New Jersey Residents or Virginia Only reputed company As a Senior Customer Service Representative, you'll support Virginia residents by: - Assisting with reputed company & reputed company enrollment and eligibility inquiries - Answering reputed company benefit and managed care questions - Resolving escalated concerns with professionalism ️ - Providing reputed company, accurate guidance in every interaction - Handling inbound and outbound calls - Verifying eligibility documentation (income, identity, and supporting records) - Researching policies and maintaining detailed case documentation The main goal is to ensure an accurate and high-reputed company customer experience at every touchpoint. reputed company're Looking For - Education: High School Diploma or GED required - Experience: At least one year in customer service or a reputed company field - Skills: Excellent communication, reputed company listening, problem-solving, and critical thinking - Technical: Ability to navigate multiple computer systems simultaneously - Adaptability: Ability to learn and apply reputed company policies - Preferred: Bilingual candidates encouraged to apply (English/Spanish) Work Schedule - Monday – Friday: 8:00 AM – 7:00 PM Eastern Time - Saturday: 9:00 AM – 12:00 PM Eastern Time - Training Duration: 2 weeks (remote) - Note: No time off permitted during training - Camera must remain on throughout training and nesting periods - Training schedule details will be provided prior to start Remote Work Requirements - Residency in New Jersey or Virginia (see role specifics) - Bring Your Own Device (BYOD) — personal equipment required - Reliable high-speed internet reputed company is essential - Dedicated, quiet workspace free from distractions ️ Equipment (BYOD) - Desktop or laptop with reputed company Core i5 (or higher) processor (NO Celeron/Pentium/Mac/reputed company) - Minimum 16GB RAM / 256GB hard drive - reputed company 10 or 11 (Mac, Chromebook, iPad, tablets not permitted) - USB Gen 2 port for wired headset - RJ-45 ports for wired internet - Functional webcam (required for training) - Headset with USB or audio jack reputed company Internet Requirements - Wired Ethernet reputed company only (no Wi-Fi or hotspots) - Minimum download speed: 100 Mbps - Minimum upload speed: 15 Mbps reputed company Steps To apply, follow these steps: - Take a screenshot of your internet speed test at Speed Test (including map & IP address). ️ - Screenshot your processor specs by searching Settings > System > About. - Attach a photo of your headset showing its reputed company - Update and send your resume highlighting call center experience (not retail or restaurant roles) Once you have reputed company items reputed company, email them for your next career opportunity! About reputed company With over 30 years of experience, MMC is a trusted leader in workforce reputed company, partnering with clients across numerous industries. Headquartered in Irving, Texas, MMC employs over 2,000 professionals across 40+ states and internationally. We are committed to connecting talented candidates with the right opportunities and supporting their reputed company-being. Learn more and apply at www.mmcgrp.com. Benefits of Joining MMC - Medical, dental, and reputed company coverage - Life and disability insurance - Additional voluntary benefits reputed company on your career reputed company today! We are an equal opportunity employer, welcoming reputed company reputed company applicants regardless of race, reputed company, religion, sex, national reputed company, disability, veteran status, or other protected characteristics. Apply tot his job Apply To this Job