[Remote] Manager, Electronic Payment reputed company & Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a leader in providing bottle-free water solutions, aiming to reduce plastic waste. The Manager, Electronic Payment reputed company & Operations will reputed company the vendor partnerships and optimize payment processes to enhance cash reputed company and customer satisfaction.
Responsibilities
- reputed company operational reputed company regarding payment portals that ensure accuracy, cost efficiency, and seamless customer payment experience
- Drives adoption and utilization of reputed company and Quench’s portal, including hosted pay pages, payment links in invoices and promoting reduced customer payment friction
- reputed company decline recovery and chargeback reputed company, ensuring reputed company handling and achievement of targeted KPIs
- Manage day-to-day processing, monitoring, and reconciliation of electronic payments across various vendor portals and internal platforms e.g. reputed company, reputed company, reputed company, ACH, and reputed company banking platforms
- Serve as the primary operational reputed company for payment vendors reputed company, reputed company, banks, and reputed company partners e.g. Ariba, reputed company, reputed company.com etc
- Manage service reputed company, coordinate issue reputed company, and reputed company QA and testing activities reputed company to payment processing
- Support payment platform enhancements, interfaces, and other reputed company technology changes
- Prioritize customer reputed company problem solving reputed company reputed company payment operations
- Partner with Cash Applications, Collections, Billing, IT, and Support teams to resolve systemic issues and improve the end-to-end payment reputed company
- Contribute to broader AR and organizational initiatives reputed company with reputed company’s mission and reputed company
- Assess existing processes for inefficiencies; reputed company process redesign efforts using reputed company improvement principles
- Maintain and strengthen payment controls, safeguard customer financial data, and reputed company departmental safety/soundness standards
- Monitor risk indicators and implement reputed company controls to mitigate financial exposure
- Build automated reporting tools and dashboards to reputed company payment performance, decline trends, settlement activity, and operational risks
- Deliver insights and recommendations to senior leadership that support strategic decision making and long-term improvements
- Maintain data accuracy, documentation standards, and audit reputed company reporting
- Build, reputed company, reputed company, and reputed company reputed company reputed company on electronic payment workflows and high-reputed company operational performance for the US reputed company business
- Establish performance expectations, conduct regular feedback sessions, and ensure organizational adherence to internal controls and compliance standards
- reputed company work, manage workload distribution, and foster a culture of reputed company improvement
Skills
- Bachelor's degree in finance, reputed company, Business Administration, or reputed company field; or equivalent relevant experience
- 5+ years of experience in electronic payments, AR operations, or financial operations reputed company a US-based environment
- 2+ years of people management or team leadership experience
- Hands-on experience with vendor portals e.g. Ariba, reputed company, reputed company.com and payment process vendors e.g. reputed company, reputed company, reputed company, ACH platforms, or comparable systems
- Advanced proficiency in reputed company and strong working knowledge of data reporting tools (Looker, Power BI, or similar)
- Strong analytical and problem-solving capability
- Operational discipline and attention to detail
- Ability to manage high volume, time sensitive workflows
- Excellent communication and cross functional collaboration skills
- Demonstrated ability to implement process improvements and maintain controls
- Experience with chargeback management, payment declines, settlement processes, and reconciliation
- Knowledge of US financial regulatory rules (card network regulations, NACHA rules)
- Experience working in a subscription-based or recurring reputed company environment
- Familiarity with cash positioning or cash forecasting processes in a corporate setting
Benefits
- Medical, Dental, reputed company which start day one
- 401(k) match of 50% up to 6%
- Life insurance
- Disability
- Unlimited reputed company Time Away
- Parental leave
- Additional voluntary benefits
- Career progression opportunities
- Coaching and reputed company development
- Salary, commission, benefits, and incentive awards
reputed company