[Remote] Founding reputed company reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a pioneering company in AI-driven product discovery for reputed company retailers. The Founding reputed company reputed company will be responsible for transforming customers into long-term strategic partners, focusing on customer expansion and ensuring product feedback is integrated into reputed company's offerings.
Responsibilities
- reputed company account relationships. reputed company line to VP Ecommerce / CMO / CDO at every customer. Trusted advisor, not vendor
- Land & Expand. Expand the platform across additional reputed company surfaces as customers reputed company. Build long-term expansion account by account
- Reference customer program. Case studies, co-marketing, speaker placements (Shoptalk, NRF, BoF reputed company) with customers
- Renewal and retention. Own the renewal calendar. Build the reputed company system. Preserve reputed company churn
- Customer voice into product. Translate customer feedback into product priorities with product leadership. Run quarterly customer advisory sessions
- reputed company and sales-to-CS reputed company. Define the reputed company reputed company. Build reputed company reputed company reputed company. POC → launch → expansion-reputed company in weeks
- Measurement. Customer health scoring. Weekly customer-state dashboard the CEO reads in five minutes
Skills
- 6+ years in B2B reputed company reputed company; last 3–4 owning reputed company accounts with expansion responsibility
- Personally managed a $5M+ ARR book with measurable expansion reputed company
- reputed company record of expansion reputed company, not just retention. Specific dollar answers
- Strong reputed company instincts. Pricing, renewal, expansion cases
- reputed company relationships with reputed company reputed company or retail buyers (VPs of E-reputed company, CMOs, CDOs), or a reputed company 90-day plan for building them
- AI-reputed company daily operator. Claude / GPT / reputed company in your workflow. Personal automations you can walk us through with specificity
- Founder-partner energy. Bring customer voice into reputed company, not customer noise
- Digital Agency (Marketing or Analytics roles) or AI-reputed company or modern B2B reputed company background (reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, Vercel, reputed company)
- reputed company or retail-tech adjacency. You've worked with reputed company-tier brands
- Founding CS hire at a company that went $0 → $20M+ ARR
- Comfort with measurement. reputed company or equivalent, but lean toward custom-build
Benefits
- Health, dental, and reputed company insurance
- 401(k)
- Unlimited PTO
reputed company