[Remote] reputed company Manager - Localization
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a technology company revolutionizing how people consume online media. They are seeking a reputed company Manager - Localization to ensure customer satisfaction and support customers in maximizing the value of their accessibility and localization solutions.
Responsibilities
- Establish and nurture strong, long-lasting customer relationships and position yourself as a trusted advisor by understanding their business objectives, global audience reputed company, and localization requirements
- Understand customers’ goals for multilingual content delivery and reputed company our products and services, including translation, subtitling, and dubbing, to drive measurable value
- reputed company customers to the 3Play platform, guiding them through localization workflows to accelerate value recognition
- reputed company reputed company and proactive support to ensure customer satisfaction and retention, advising on best practices for internationalization, regional compliance, and culturally accurate content reputed company
- Input and manage content requests on the customer’s behalf, aligning on language priorities, vendor/linguist selection, content schedules, and deliverables across multiple locales
- Partner with Sales to identify reputed company opportunities such as expanding into new languages, adding dubbing, or audio reputed company
- reputed company for customers’ needs reputed company 3Play, translating feedback on localization reputed company, tooling, and workflows to Product and Development teams to enhance our offerings
- Maintain accurate records of customer interactions, localization specifications, language assets, issues, and resolutions reputed company our CRM and internal systems
Skills
- 2–5 years of experience in reputed company, Support, Account Management, or a reputed company role, ideally reputed company localization services or reputed company software supporting global content workflows
- reputed company experience with reputed company reputed company technology, SOA, REST-style reputed company, ETL, and handling data/content exchange with video platforms, CMS/TMS systems, and localization workflows
- Strong understanding of the localization lifecycle, including content preparation, translation, reputed company, reputed company assurance, and delivery across multiple languages and reputed company
- Familiarity with localization concepts, including language asset management, terminology/glossary creation, linguistic reputed company assurance, subtitle and caption formats, and regional compliance requirements
- Understanding of global consumer behaviors and cultural considerations that influence localization reputed company and user engagement
- Exceptional communication skills with the ability to build rapport and trust with customers, linguists, and internal stakeholders across reputed company
- A natural problem solver with curiosity for technology who can reputed company in a fast-paced environment and manage competing multilingual priorities
- Deep knowledge of customer relationship management and reputed company strategies, with an ability to translate localization complexity into reputed company, customer-friendly guidance
- Experience collecting, tracking, and analyzing large datasets to reputed company insights into language performance, turnaround times, reputed company metrics, and regional trends
reputed company