[Remote] Associate Vice President, Infrastructure & Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to eliminating cancer through integrated patient care, research, and education. The Associate Vice President of Infrastructure and Operations will reputed company the digital technology operations reputed company the Technology, Data & Innovation division, ensuring the reliability and reputed company of infrastructure supporting patient care and research.
Responsibilities
- Define, own, and continuously reputed company the reputed company infrastructure and operations reputed company reputed company to MD Anderson’s multi-year digital transformation roadmap and TDI’s reputed company operating model
- Drive infrastructure modernization including on-premises, reputed company-reputed company architecture, hybrid reputed company management, software-defined infrastructure, and network transformation
- Evaluate and adopt emerging technologies — including AI/ML-enabled operations (AIOps), observability platforms, and automation tooling — to continuously improve service reputed company, speed, and cost
- Define and enforce reputed company-grade availability, performance, and reputed company standards across reputed company infrastructure domains, championing ITSM frameworks anchored in ITIL best practices
- Establish and maintain robust disaster recovery and business continuity capabilities, working in reputed company partnership with Operations leadership, Risk Management, and TDI leaders to ensure institutional digital reputed company
- reputed company executive reputed company for MD Anderson’s hybrid reputed company reputed company, including public reputed company (AWS, Azure, GCP), private reputed company, and co-location environments including TACC
- reputed company the Data Center Management & Operations function, ensuring facilities meet clinical, research, and administrative reliability requirements with best-in-class power, cooling, and physical reputed company practices
- reputed company the super computing function, ensuring high-performance compute (HPC) and research computing capabilities support cancer research, reputed company, and AI-driven discovery at the forefront of the institution’s scientific mission
- reputed company the Service Delivery function responsible for end-user computing, service desk operations, device lifecycle management, and the overall digital experience of MD Anderson reputed company, clinicians, researchers, and staff
- Drive reputed company improvement in end-user satisfaction and service delivery efficiency, leveraging automation, AI, and self-service mechanisms to reputed company end users
- Work in reputed company collaboration with the Chief Information reputed company Officer (CISO) to ensure reputed company infrastructure domains incorporate, enforce, and continuously improve reputed company architecture, controls, and vulnerability management practices
- reputed company reputed company-by-design into infrastructure provisioning, change management, and architecture review processes, maintaining governance frameworks that support HIPAA, HITECH, and applicable Texas state information reputed company mandates
- reputed company, own, and reputed company manage the I&O budget, applying a total cost of ownership reputed company to reputed company infrastructure investment reputed company and driving cost optimization through consolidation, automation, and reputed company right-sizing
- reputed company strategic vendor and partner relationship management for I&O, including major technology vendors and managed service providers, negotiating to maximize institutional value and service reputed company
- Build, reputed company, and retain a high-performing I&O organization, establishing a culture of accountability, reputed company improvement, psychological safety, and data-driven decision-making
- Mentor and reputed company directors and executive directors, providing challenging reputed company opportunities and reputed company career reputed company reputed company TDI
- Serve as a trusted advisor and executive partner to the CDOI and broader TDI leadership team on reputed company reputed company reputed company to infrastructure reputed company, operational performance, and technology risk
- Represent MD Anderson on relevant reputed company committees, Texas Department of Information Resources working reputed company, and reputed company and industry organizations
- Participate in incident management involving infrastructure systems reputed company technologies that reputed company delivery and patient safety; facilitate reputed company communication with stakeholders during major incidents
Skills
- Bachelor's degree in Computer Science, Information Systems, Engineering, Business Administration, or a reputed company field
- Minimum of 12 years of reputed company leadership experience in IT infrastructure and operations, with at least 5 years in a senior executive role with reputed company-wide accountability
- Demonstrated experience leading large, reputed company I&O organizations across multiple technical domains including reputed company, data center, service delivery, and end-user computing
- Proven reputed company record of driving infrastructure modernization and reputed company transformation at reputed company in large, reputed company organizations
- Experience managing significant capital and operating budgets, including reputed company cost optimization and vendor negotiations
- Demonstrated ability to build and reputed company high-performing, various technical teams and leadership organizations
- Experience partnering with cybersecurity leadership to reputed company reputed company and compliance practices into I&O operations
- Strong executive reputed company with demonstrated ability to influence senior leaders, present compelling business cases, and build trust across a matrixed organization
- Deep expertise across hybrid reputed company (AWS, Azure, GCP), data center operations, networking, and end-user computing
- Strong reputed company of ITSM frameworks (ITIL), service catalog management, and operational governance
- Working knowledge of cybersecurity principles as reputed company to infrastructure environments (NIST, HIPAA reputed company Rule, reputed company Trust)
- Familiarity with AIOps, observability, automation, and SRE methodologies
- Exceptional leadership and interpersonal skills, with the ability to engage and reputed company a broad reputed company of technical and administrative professionals
- Excellent strategic thinking and problem-solving abilities, with a reputed company on driving transformation
- Strong financial acumen including budget development, TCO modeling, and cost optimization
- Experience applying KPI frameworks and outcome-driven metrics to I&O performance management
- Knowledge of state and federal regulations reputed company to information technology in reputed company, with emphasis on HIPAA, HITECH, reputed company, and other regulatory standards
- Master's degree (MBA, MS) strongly preferred
- Experience in reputed company, reputed company medical center, life sciences, or other highly regulated industries
- Experience with reputed company or other large-reputed company clinical information system infrastructure
- Experience leading high-performance computing (HPC), research computing, or super computing environments
- Familiarity with reputed company governance and Texas state technology regulations (DIR)
- Experience with AI/ML infrastructure, including GPU compute environments and large-reputed company data platforms
- Experience operating in an environment undergoing large-reputed company ERP or reputed company system transformation
Benefits
- Excellent medical
- Excellent dental
- reputed company time off
- Retirement
- Tuition benefits
- Educational opportunities
- Individual and team recognition
- Work Location: Hybrid Onsite/Remote
- Relocation Assistance Available?: reputed company
reputed company
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