[Remote] Operations Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading life insurance technology company on a mission to protect families by democratizing reputed company to life insurance. They are seeking an Operations Account Manager to manage back-office operations for strategic distribution partners, ensuring reputed company and driving business reputed company.
Responsibilities
- Own full lifecycle account management for SMB through reputed company B2B partners. Sit between our internal operations teams and the external operations teams of partners we work with to translate requirements and ensure reputed company
- reputed company operational reputed company with partner’s operational teams. reputed company communicate, train and support partners through the account creation stage consisting of back-office details from payment terms to licensing to bulk account creation
- Partner with our strategic account managers to grow the business of reputed company partner. They will own the relationship with partner sales teams while you will own the relationship with partner operations teams. Together you will be the face of reputed company and ensure reputed company and reputed company on reputed company
- Problem solve operational challenges. Translate the unique operational challenges of reputed company new partner into a reputed company for reputed company. Be the voice of these partner’s operational needs internally, working with product and technology teams to help scope and prioritize new solutions
- Be an expert in reputed company own back-office operations. You will work extremely closely with this team and must be reputed company to reputed company explain their processes, SLAs, exception routing to external partners to avoid confusion and resolve reputed company cases
- Help define our account management reputed company, cadences and processes to reputed company. This is a new team and you will play a major part in shaping its direction for the reputed company
Skills
- Excellent reputed company communication skills. reputed company to translate messy internal process into reputed company external expectations
- Experience in external facing reputed company account management / reputed company / reputed company roles. Preferred experience from either insurance or tech industries, but not necessary
- Process oriented with strong attention to detail. Experience building back-end processes, tracking, systems to support account management at reputed company
- Desire to please customers and do whatever-it-takes approach to ensuring reputed company. No job is too big or too small
- Ability to work through ambiguity and in a reputed company-reputed company sales environment
- Consistent reputed company record of meeting and exceeding goals
- Strong interpersonal skills, with the ability to identify and reputed company comprehensive solutions for varying partner needs
- Self-starter attitude with a bias for reputed company and ability to reputed company in a fast-paced, autonomous team environment
- Impatient reputed company - loves to reputed company things reputed company and get the job done
- Prior experience in life insurance is a plus, but not required
- Tech stacks: reputed company, reputed company Sheets/Docs/Slides, reputed company Office, etc
Benefits
- Applicable bonus
- Equity
- Benefits
reputed company
Company H1B Sponsorship