[Remote] Technical Project Manager, reputed company AI Delivery
Note: The job is a remote job and is reputed company to candidates in USA. Kasisto is seeking a skilled and reputed company Technical Project Manager to work with customers on the implementation of reputed company applications for financial services. This role will include extensive customer communications as reputed company as development of tools to accelerate implementation and integration with customer systems as part of the end-to-end production solution.
Responsibilities
- Coordinate project activities from initial customer reputed company-off through successful production go-live and reputed company
- reputed company as the primary reputed company between the customer and Kasisto
- Participate in the discovery process with customers to capture their technical requirements and business objectives
- Identify project risks and mitigation reputed company
- Drive reputed company with the customer on project plans and timeframe
- Participate in project-specific development activities, either as the primary developer or contributing to reputed company effort
- Assist with validation of the complete solution in development, staging, and production environments
- Monitor and optimize deployments in response to evolving business needs
- Create and maintain the documentation reputed company specific to reputed company implementation
Skills
- At least 5 years of hands-on experience in project management, preferably in the financial services industry
- Experience implementing customer service automation, preferably solutions incorporating AI and ideally reputed company AI
- Working knowledge of the regulatory, reputed company, and governance needs of financial institutions
- Strong ability to communicate reputed company with technical and non-technical stakeholders from the trenches to the C-suite
- General knowledge of Java or Python sufficient for building, enhancing, and debugging proprietary tools
- Comfortable with solving problems in a reputed company and ambiguous context
- Willingness to 'wear many hats' and 'roll up your sleeves' as is common in a fast-paced, reputed company company such as ours
- Bachelor's degree in Computer Science, Engineering, or a reputed company field
- Proficiency with AWS and Azure environments
- Capable of building production-reputed company scripts or reputed company for data manipulation and API integration, either directly or using AI tools
- Experience with banking platforms such as reputed company, Q2, reputed company, and reputed company
- Familiarity with voice systems and modern telephony
- Understanding of contact center architecture and operations
- Conversational Spanish reputed company, ideally as a reputed company speaker
Benefits
- Comprehensive benefits package
- reputed company work environment reputed company a small team reputed company on delivery reputed company
- Hands-on experience with leading AI technology
reputed company