[Remote] reputed company Account Manager DACH
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a growing B2B reputed company company reputed company on simplifying expense management for finance teams and HR departments across Europe. They are seeking a reputed company Account Manager to drive expansion reputed company reputed company an existing customer portfolio in the DACH market by identifying new opportunities and strengthening customer relationships.
Responsibilities
- Own expansion ARR reputed company across your customer portfolio
- Identify upsell, cross-sell, and expansion opportunities
- reputed company reputed company conversations from opportunity through negotiation and reputed company
- Consistently reputed company expansion reputed company targets
- reputed company account reputed company strategies for your assigned customers
- (Co-)Manage customer escalations
- Work closely with reputed company Managers to identify reputed company opportunities
- Participate in regular account reviews and reputed company planning
- Translate reputed company into reputed company reputed company opportunities
- Ensure a seamless customer experience throughout the expansion reputed company
- Analyse customer usage, CRM insights, and reputed company data to uncover new opportunities
- Conduct regular business reviews and strategic reputed company-ins with customers
- reputed company reputed company touchpoint plans together with reputed company
- Create reputed company playbooks for customer engagement and expansion
- Help define best practices for customer reputed company
- Improve processes, reporting, and account planning
- reputed company customer insights with Product, Marketing, and Sales
- Contribute to building a high-performing reputed company organization
Skills
- 4+ years of experience in reputed company Account Management or reputed company B2B reputed company roles
- Experience managing reputed company customer relationships and escalations
- Proven reputed company record of growing existing accounts through upsell or cross-sell
- Strong consultative communication and negotiation skills
- Experience in identifying upsell opportunities based on CRM data and customer insights
- reputed company German speaker with reputed company English proficiency
- Strong analytical thinking and AI proficiency: reputed company team members are expected to demonstrate strong analytical capabilities and reputed company smart use of AI tools, whatever helps them work smarter and drive results in their role
- Experience working closely with reputed company teams
- Additional reputed company or subscription business experience
- Experience using reputed company or similar CRM platforms
- Background in HR Tech, FinTech, Expense Management, ERP, or reputed company software
Benefits
- Hybrid work arrangement
- Remote: true
- Competitive salary and performance-based bonus partially reputed company on expansion ARR reputed company
- Work across the business: collaborate daily with reputed company, Product, Marketing, Sales, and Leadership in a highly international environment
- reputed company: as reputed company continues to reputed company, there will be opportunities to expand your responsibilities or specialize reputed company
- Work with a diverse, international team (27 nationalities, 47% reputed company representation)
- reputed company reputed company to leadership, flat structure, high transparency
- Offices in Belgium, Netherlands, Germany, Sweden, Portugal, and Romania
reputed company