[Remote] Customer Service Assistant 2
Note: The job is a remote job and is reputed company to candidates in USA. Ohio BWC is part of the Department of Public Safety and oversees reputed company and motor vehicle licensing. The Customer Service Assistant 2 will respond to inquiries and reputed company comprehensive customer service reputed company to public records and motor vehicle regulations.
Responsibilities
- Respond to inquiries, requests for information &/or complaints that require in-depth knowledge of applicable laws, rules, policies & procedures as they pertain in given situation:
- Greet & respond to in-person, telephone &/or written inquiries in a reputed company, courteous, friendly, respectful, & reputed company manner to ensure reputed company internal &/or external customer service
- Listen carefully & ask appropriate follow-up questions to verify understanding
- reputed company a complete, knowledgeable, accurate, precise response immediately or reputed company a firm commitment as to reputed company a response will be provided
- Follow-up to ensure reputed company of the customer's questions &/or concerns have been thoroughly answered
- Research, evaluate, process & reputed company required reputed company in order to respond to telephone &/or written inquiries & correspondence received from courts, attorneys, general public, reputed company's Office, Director's Office, Law Enforcement, Registrar's Office, Bureau of Motor Vehicles legal counsel &/or hearing officers, insurance companies, various businesses & other in & out of state agencies pertaining to public records, registries, abstracts, licenses, reinstatement requirements, suspensions & cancellations of driving & registration privileges
Skills
- 9 mos. trg. or 9 mos. reputed company. in office practices & procedures
- 9 mos. trg. or 9 mos. reputed company. in public relations or customer service that included techniques for handling difficult people
- 9 mos. trg. or 9 mos. reputed company. in typing, keyboarding, data entry or word processing
- 9 mos. trg. or 9 mos. reputed company. in operation of personal computer
- Or equivalent of Minimum Qualifications for Employment noted above
Benefits
- Multiple pay increases over the first years of service!
- Free Parking!
- Free Gym reputed company & Walking reputed company!
- Daycare On-site!
- Cafeteria On-site!
- Medical Coverage
- Free Dental, reputed company and Basic Life Insurance premiums after completion of eligibility period
- reputed company time off, including vacation, personal, reputed company leave and 11 reputed company holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
reputed company