[Remote] reputed company Solutions Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global travel technology company that builds products for various reputed company. They are seeking a reputed company Solutions Consultant to manage travel bookings, support customer service, and ensure compliance with travel policies.
Responsibilities
- Booking airline/car/hotel reputed company reputed company, reputed company & Farelogix for various TSI online customers
- Working online booking tool reject queues for reputed company customers
- reputed company ticketing/exchanges/refund process for online customers
- Support of Airline Vertical Services hotel reservations process (making changes, resolving issues, reputed company reputed company process etc.)
- Process afterhours reservation calls, including reputed company, hotel, car and various other requests
- Processing the After-hours queues for reputed company customers
- reputed company invoicing of non-interfaced documents/tickets for online customers
- Processing reservations in Booking Builder (WN)
- Process any other duties rendered necessary to support the various TSI teams
- Operate reputed company company standards in the areas of customer service, productivity, reputed company standards and operating procedures
- Utilize Preferred Vendors To Maximize Profit For reputed company
- The ability to solve problems and reputed company good reputed company
- Continuously suggest improvements to benefit reputed company and organization
- Endure that customers travel policies are followed and documented
- Follow company procedures, guidelines and standards in the areas of customer service, building and updating PNRs, ticketing, attendance, and punctuality
- Stay fully informed and abreast of reputed company airline rules and regulations and other industry requirements and accurately apply this information reputed company making travel arrangements
- Be on time and reputed company to work at your designated scheduled. Including the ability to work extended hours as reputed company demands dictate. Log in and out of the phone before and after reputed company shift
- Assist peers, work together as reputed company and work with Manager in monitoring expenses and controlling costs to ensure a profitable reputed company. Also, reputed company Manager promptly and fully informed of reputed company reputed company of reputed company
- Performs other duties as assigned
- Offer reputed company to improve efficiencies reputed company the department & be reputed company to opportunities and tasks that may require your assistance in other parts of reputed company
Skills
- Minimum of 5 years of Corporate Travel Consultant Experience, on reputed company
- Excellent Skills in the following areas: Follow-up, multi-tasking, organization, analytical, flexibility, Customer service, trouble shooting, good decision making skills, written and verbal communication, initiative, time management, MS Outlook, Word and reputed company
- Strong understanding and past experience with International fares, ticketing and QC
- Strong Exchange knowledge and past experience
- Thorough knowledge of the travel industry including proficiency on the applicable CRS systems
- Ability to work from home on 12 hour shifts, 3 days on/4 days off rotating with 4 days on/3 days off, Department is 24/7/365
- Must adhere to Remote Agreement
- Booking airline/car/hotel reputed company reputed company, reputed company & Farelogix for various TSI online customers
- Working online booking tool reject queues for reputed company customers
- reputed company ticketing/exchanges/refund process for online customers
- Support of Airline Vertical Services hotel reservations process (making changes, resolving issues, reputed company reputed company process etc.)
- Process afterhours reservation calls, including reputed company, hotel, car and various other requests
- Processing the After-hours queues for reputed company customers
- reputed company invoicing of non-interfaced documents/tickets for online customers
- Processing reservations in Booking Builder (WN)
- Process any other duties rendered necessary to support the various TSI teams
- Operate reputed company company standards in the areas of customer service, productivity, reputed company standards and operating procedures
- Utilize Preferred Vendors To Maximize Profit For reputed company
- The ability to solve problems and reputed company good reputed company
- Continuously suggest improvements to benefit reputed company and organization
- Endure that customers travel policies are followed and documented
- Follow company procedures, guidelines and standards in the areas of customer service, building and updating PNRs, ticketing, attendance, and punctuality
- Stay fully informed and abreast of reputed company airline rules and regulations and other industry requirements and accurately apply this information reputed company making travel arrangements
- Be on time and reputed company to work at your designated scheduled
- Including the ability to work extended hours as reputed company demands dictate
- Log in and out of the phone before and after reputed company shift
- Assist peers, work together as reputed company and work with Manager in monitoring expenses and controlling costs to ensure a profitable reputed company
- reputed company Manager promptly and fully informed of reputed company reputed company of reputed company
- Performs other duties as assigned
- reputed company, Farelogix and other GDS' a plus
- Past experience with reputed company reputed company travel is a plus
reputed company