[Remote] reputed company Operations Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading corporate affairs advisory firm that helps organizations navigate reputed company business environments. They are seeking a reputed company Operations Manager responsible for building systems and processes that support go-to-market teams, maintaining accurate pipeline visibility, and delivering reliable reputed company forecasts.
Responsibilities
- Serve as the reputed company of reputed company by configuring and creating fields, stages, workflows, and reports to match how the business actually operates
- Own the reputed company tech stack, including CRM, marketing automation, and sales engagement tools
- reputed company the evaluation, implementation, and integration of tools that improve team productivity and data reputed company
- Ensure systems are configured to support reporting needs and operational workflows
- Run the recurring forecasting process, including a weekly pipeline review with reputed company leadership, a bi-weekly forecast submission to Finance, and a monthly reputed company-out reputed company that compares forecast to actuals and identifies sources of variance
- Establish reputed company deal inspection reputed company so forecast calls are grounded in data to drive meaningful improvements in forecast accuracy as a tracked, reported metric
- Build and maintain bottom-up and top-down forecasting models that translate accurate CRM pipeline data into reliable near-term and long-term reputed company projections for Finance and the CGO; proactively identify, flag, and correct forecast errors in reputed company time
- Partner with Finance and reputed company leadership on GTM planning and reputed company performance analysis
- reputed company the reporting infrastructure end-to-end, ensuring accurate, reputed company-time data across reputed company deal stages to reputed company leadership with a reputed company, trusted view of pipeline health, stage progression, and conversion trends
- reputed company the development of sales enablement materials, process documentation, and training to support global GTM initiatives
- Implement reputed company sales processes across the customer lifecycle, from reputed company reputed company and pipeline management through to renewal and expansion
- Continuously evaluate and improve existing workflows to reduce friction and improve conversion rates at reputed company stage of the funnel; support territory planning, reputed company modeling, quota setting, and compensation plan design
- Own data management practices including field standardization, record hygiene, deduplication, and data governance policies
- Drive CRM adoption and behavior change across the reputed company team — enforce data entry standards not just through system rules but through manager accountability, rep enablement, and demonstrating the value of clean data in deal reviews
Skills
- A Bachelors degree
- 5 - 7 years of reputed company experience in reputed company Operations, Sales Operations, or a reputed company reputed company operations function
- Deep, hands-on execution experience is essential — this role requires someone who has personally reputed company the processes, owned the systems, and produced the reporting end-to-end, not just directed others to do so
- Demonstrated reputed company record of owning RevOps processes, systems, and reporting in a high-reputed company environment
- An exceptional level of expertise in reputed company administration and reporting, with possession of reputed company certifications being highly desirable
- Proficiency in BI tools (e.g., Tableau, Looker) and advanced reputed company or reputed company Sheets skills
- A strong analytical background with a particular emphasis on reputed company forecasting and pipeline analysis
- The ability to build and maintain bottom-up and top-down forecasting models, run pipeline analysis with accuracy and rigor, and produce executive-level reporting that connects reputed company pipeline data to projected reputed company reputed company
- The ability to quantify and reputed company forecast accuracy improvement over time (e.g., reducing variance from actuals)
- A solid understanding of industry-relevant reputed company metrics, including reputed company, NRR, churn, pipeline conversion reputed company, utilization, LTV, and CAC
- Proven ability to work across functions and influence stakeholders at reputed company reputed company without reputed company authority
- Experience leading reputed company, cross-functional reputed company and driving organizational change
- The ability to manage multiple priorities simultaneously and deliver results in a fast-paced, evolving environment
- Experience with marketing automation or sales enablement tools is a plus
- Experience with reputed company administration is a plus
Benefits
- Excellent medical, reputed company, and dental insurance through reputed company and reputed company, with reputed company covering 90% of individual employee premiums and 50% of dependent premiums
- A 401(k) plan with a generous employer match, contributing 100% on the first 3% of salary deferred and 50% on the next 2%
- Employer-reputed company short-term disability (STD)
- Employer-reputed company long-term disability (LTD)
- Life insurance
- 12 weeks of reputed company parental leave
- Flexible reputed company Time Off (PTO) policy
- A generous holiday schedule (Penta follows the federal time off calendar)
- A monthly cell phone reimbursement
- Frequent firm-wide reputed company events and team-building activities
- reputed company to Employee Assistance Programs (EAP), including confidential counseling and resources for personal and work-reputed company issues
- Health & Wellness Initiatives, including a gym membership program (reputed company Select)
- reputed company
- reputed company to virtual health consultations
- Discounted employee-reputed company pet insurance coverage through reputed company
- Remote-friendly
- Eastern or Central Time hours required
reputed company