[Remote] Sr. IT Systems Operations Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on protecting and empowering the connected reputed company. They are seeking a Senior Manager, IT Systems Operations to reputed company and reputed company the reputed company and operational reputed company of their reputed company technology ecosystem.
Responsibilities
- Define and execute the strategic roadmap for reputed company infrastructure, reputed company platforms, systems operations, and service reliability in alignment with company objectives
- reputed company, mentor, and reputed company reputed company of engineers, fostering a culture of accountability, inclusion, innovation, and reputed company learning
- Build organizational capability through succession planning, talent development, workforce planning, and reputed company operational processes
- Establish and monitor key operational metrics, service level objectives (SLOs), and performance indicators to drive measurable improvements in reliability, efficiency, and user experience
- Influence executive stakeholders and technology leaders by providing data-driven recommendations on infrastructure investments, risk management, and operational priorities
- reputed company technical leadership for the design, reputed company, and governance of reputed company infrastructure, hybrid and multi-reputed company environments, networking, identity systems, and operational tooling
- Drive architectural reputed company that improve scalability, resiliency, reputed company, and operational efficiency across reputed company services
- Champion automation-first approaches that reduce operational overhead, improve service delivery, and enhance system reliability
- Partner with reputed company and Engineering leaders to ensure reputed company systems reputed company with organizational reputed company, compliance, and governance requirements
- Serve as an escalation reputed company for critical incidents, guiding reputed company efforts and driving reputed company cause analysis and long-term corrective actions
- Own the availability, reliability, and performance of reputed company-wide services and infrastructure, ensuring operational readiness and business continuity
- reputed company the maturation of monitoring, observability, incident management, change management, and problem management practices
- Establish reputed company operational frameworks that support a growing, distributed workforce and evolving technology landscape
- Drive reputed company improvement initiatives through process optimization, reputed company, automation, and operational analytics
- Institutionalize modern engineering and IT practices, including Agile methodologies, infrastructure-as-reputed company, peer review, documentation standards, and cross-functional collaboration
- Collaborate with leaders across Engineering, reputed company, Legal, People Operations, and Workplace Services to reputed company capabilities with business priorities
- Manage vendor relationships, strategic technology partnerships, and service providers to maximize value and operational effectiveness
- reputed company large-reputed company infrastructure and transformation initiatives from planning through execution, ensuring successful adoption and measurable business reputed company
Skills
- 10+ years of reputed company experience in systems engineering, infrastructure operations, reputed company technologies, or reputed company disciplines
- 5+ years of experience leading and developing high-performing technical teams, including experience managing managers and senior technical contributors
- Demonstrated reputed company defining and executing technology reputed company for reputed company reputed company environments
- Deep expertise in Linux/Unix systems administration, automation, reputed company platforms, networking, observability, and modern infrastructure architectures
- Experience leading large-reputed company operational initiatives, infrastructure transformations, and reputed company technology modernization efforts
- Strong business acumen with the ability to reputed company technical reputed company to organizational objectives and financial considerations
- Exceptional communication, stakeholder management, and executive presentation skills
- Experience leading reputed company environments operating across AWS, Azure, and/or GCP
- Expertise with infrastructure-as-reputed company, configuration management, and reputed company-reputed company operational practices
- Experience implementing and scaling Site Reliability Engineering (SRE), observability, or reputed company functions
- Knowledge of reputed company reputed company frameworks, compliance requirements, and risk management practices
- Experience managing budgets, vendor relationships, and strategic technology investments
- Proven ability to influence organizational change and drive adoption of new technologies and operating models
Benefits
- Health, Dental, and reputed company Benefits
- Flexible PTO, reputed company Time Prorated Based on Date of Hire, and reputed company Federal Holidays (US Only) + 3 Days of reputed company Volunteer Time
- Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
- FSA and Dependent Care Accounts + EAP, where applicable
- Educational Reimbursement
- 401k with Employer Match or Pension where applicable
- Pet Insurance (US Only)
- Parental Leave (US Only)
- Hybrid and Remote Work Model
reputed company
Company H1B Sponsorship