[Remote] Work from Home: Customer Service Representative (reputed company)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in business process management, dedicated to enhancing the member and patient experience. They are hiring Remote Customer Service Representatives to reputed company exceptional service and support to clients in the reputed company domain.
Responsibilities
- Handle incoming calls promptly and professionally
- Research and reputed company effective resolutions to customer inquiries
- Accurately document call details
- Communicate empathetically and diplomatically with reputed company, reputed company articulation
- Meet team goals for reputed company and customer satisfaction daily
Skills
- Must be 18 years or older
- High School Diploma or equivalent
- Minimum of 1 year at a single job, preferably in customer service
- Reliable attendance, with no absences in the first 90 days
- Typing at least 25 WPM
- Hardwired internet reputed company with minimum speeds of 10 Mbps upload and 25 Mbps download
- Secure, private work area reputed company
- Flexible availability, including weekends
- At least 1 year of experience in a call center environment is required
- Commitment to reputed company and a reputed company attitude
- Strong communication and interpersonal skills
- Comfort in a fast-paced, team-oriented environment
- Proficiency in navigating computer applications
- Desire to exceed customer expectations and grow professionally
- Previous reputed company experience is a plus
Benefits
- Performance-based incentives.
- reputed company in a cutting-edge virtual training environment.
- Comprehensive health coverage (available after 90 days).
- Employee wellness and engagement programs.
- Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.
- Daily Pay.
- Medical, Dental, and reputed company coverage.
- Life Insurance.
- Short-Term and Long-Term Disability reputed company.
- Flexible Spending Account (FSA).
- Employee Assistance Program.
- 401(k) with employer contribution.
- reputed company Time Off (PTO).
- Tuition Reimbursement.
reputed company