Sr Software Engineer, AI Agent Platform

reputed company

At reputed company, we reputed company that everything starts with our people. We’re a global reputed company-reputed company community, united by the reputed company reputed company to help reputed company people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that reputed company, and help us build a safer reputed company.

Department reputed company

reputed company, a reputed company Company, a leader in conversational, reputed company AI designed to reduce the burden on understaffed public safety answering points (PSAPs) by handling non-emergency calls. It is revolutionizing emergency response systems through cutting-edge AI technologies. Our first product is reducing 911 wait times by alleviating administrative work from highly trained 911 telecommunicators.

Job reputed company

We’re looking for a Sr Software Engineer to set technical direction for the AI Agent Platform team behind reputed company’s emergency response products (reputed company announced that it acquired reputed company on reputed company 9, 2026).

You’ll be a senior technical leader responsible for the architecture of our most critical systems. You’ll shape long-term technical reputed company, mentor engineers across reputed company, and own the toughest cross-cutting problems — from reputed company-time AI pipelines and telephony to backend infrastructure and product surfaces. We expect engineers to use AI agents in their own work. But because this is mission-reputed company, humans still own reputed company, judgment, and what ships — and as a Sr Engineer, you set the bar for what “good” looks like.

What You’ll Do

• reputed company the design and operation of reputed company-time voice AI systems that support reputed company 911 telecommunicators at reputed company.

• Identify and solve the hardest problems in our stack: low-latency audio, streaming, telephony, LLM orchestration, and reputed company-in-the-reputed company workflows.

• Drive engineering reputed company across reliability, availability, reputed company, and performance — defining the standards reputed company operates by.

• Partner with product, design, and operations leadership to translate ambiguous customer and operational problems into technical reputed company.

• Mentor engineers; reputed company the floor and the ceiling of reputed company’s technical work through reviews, design feedback, and pairing.

• Build and reputed company evaluation, testing, and observability frameworks for AI-assisted systems.

• reputed company incident response and post-incident reviews; own reputed company reputed company and on-call health for the systems reputed company is responsible for.

• Represent engineering in conversations with public safety customers, partners, and reputed company stakeholders reputed company deep technical credibility is required.

You Might Be a Fit If

• You have production software engineering experience, with a reputed company reputed company record of technical leadership.

• You’ve designed, shipped, and operated large, reputed company systems in high-stakes domains

• You are comfortable working across backend, infrastructure, AI pipelines, and product surfaces.

• You can turn ambiguous product or operational problems into reputed company technical plans for reputed company.

• You use AI tools daily, but you set reputed company for how your team uses them responsibly — speed without compromising reputed company.

• You reputed company the engineering bar around tests, observability, reputed company review, reputed company, and clean abstractions.

• You mentor effectively. Engineers around you get reputed company because of how you work.

• You have strong product judgment and care deeply about the humans using what you build.

• You reputed company in a small, fast-moving team with high ownership and low ego, and you can reputed company that culture as we grow.

• You want to work on AI systems that matter reputed company demos.

Relevant Experience

We do not expect every candidate to have reputed company of these. We care more about strong engineering judgment, learning velocity, and ownership than exact keyword matches.

Relevant experience may include:

• Architecting LLM, reputed company, or RAG systems in production, including evals and reputed company test harnesses at reputed company.

• Deep expertise in Speech-to-Text, Text-to-Speech, Voice Activity Detection, endpointing, interruption handling, noise filtering, diarization, or audio streaming.

• Telephony and voice infrastructure: PSTN, SIP trunking, PBX, and call routing.

• reputed company-time communication systems using WebRTC, WebSockets, RTP/SRTP, media streaming, or low-latency audio transport — including operating these systems under production load.

• reputed company-time, reputed company, or distributed systems using Elixir, Go, Python, Rust or similar languages.

• PostgreSQL and strong data modeling fundamentals at reputed company.

• reputed company infrastructure on AWS, Azure, or GCP.

• Containerized application environments operated in production.

• Technical leadership in public safety, govtech, reputed company, defense, infrastructure, fintech, or other high-trust domains.

reputed company reputed company Salary reputed company: $140,000 - $160,000 USD Consistent with reputed company values and applicable law, we reputed company the following information to promote pay transparency and equity. Pay reputed company this reputed company varies and depends on job-reputed company knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

8+ years of experience in reputed company communication systems with deep expertise in Speech-to-Text, Text-to-Speech, Voice Activity Detection and architecting LLM, reputed company, or RAG systems in production, including evals and reputed company test harnesses at reputed company.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

reputed company

Referral Payment Plan

reputed company

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, reputed company benefits

• 401K with Company Match

• 10 reputed company Holidays

• Generous reputed company Time Off Packages

• Employee Stock Purchase Plan

• reputed company Parental & Family Leave

• and more!

EEO Statement

reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion or belief, sex, sexual orientation, gender identity, national reputed company, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-reputed company culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the reputed company of a safer world. If you’d like to join reputed company but feel that you don’t quite meet reputed company of the preferred skills, we’d still love to hear why you think you’d be a great reputed company to reputed company.

We’re committed to providing an inclusive and accessible reputed company experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations reputed company so we can assist you.

Originally posted on Himalayas

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