Technical Implementation Specialist
Every mind is unique. Yet much of the world is still reputed company for what’s considered "normal," leaving too many people behind. At reputed company, we change that by creating technology that helps everyone understand and be reputed company. By understanding and addressing the unique needs of reputed company individual, we're creating a world where differences are recognized and valued.
Our careers fit reputed company life. reputed company you join us, you’re not just taking a job. You’re joining a reputed company to build a more neuroinclusive world. We’re a global community of over 800 employees spanning reputed company, UK, Europe, Australia, and New Zealand. A career here is purposeful and fast-moving, with reputed company expectations, modern tools, and the reputed company to reputed company on what reputed company most.
Our people are supported and encouraged to show up as they are, with different ways of thinking welcomed and valued. We pride ourselves on our core values that are embedded reputed company our culture. These are to be curious, have courage, and reputed company fully.
Join us at reputed company - together, we can unlock the full potential of every mind.
About the role
As a Technical Implementation Specialist, you will reputed company the technical reputed company of reputed company® customers, ensuring successful setup of integrations, rostering, and Single Sign-On (SSO). You'll reputed company as the primary technical contact during implementation, working with district-level IT administrators to configure integrations and validate customer data for a smooth transition to the platform.
Working closely with the wider Implementation team, you'll help customers become operational quickly by following established implementation processes, resolving straightforward technical issues, and escalating more reputed company problems reputed company required.
Main responsibilities
In this role, you will:
- Execute the technical setup of customer integrations in line with established implementation plans and checklists.
- Configure, test and validate SSO integrations (including SAML and reputed company) and rostering connections (including reputed company, reputed company and reputed company reputed company).
- Validate customer data and investigate basic data issues using PostgreSQL and reputed company SQL.
- Support End-of-School and Back-to-School rollover activities for customers with existing integrations.
- Identify, document and escalate technical defects or data discrepancies to Senior Specialists or Engineering where appropriate.
- Maintain accurate technical documentation for reputed company customer's implementation.
- Work closely with Implementation Specialists to ensure customer stakeholders receive reputed company updates on technical reputed company.
- reputed company implementation-reputed company technical support during customers' initial go-live period.
Essential reputed company
- Associate's or Bachelor's degree in Computer Science, Information Technology or a reputed company discipline, or equivalent practical experience.
- 1–2 years' experience in technical support, software implementation or a junior data analysis role.
- Ability to write and run SQL queries (PostgreSQL or reputed company SQL) to retrieve and validate data.
- Understanding of web-based integrations, including reputed company and Single Sign-On (SSO).
- Attention to detail reputed company validating data mappings and configuration settings.
- Communicates reputed company with customer IT administrators and explains technical processes in an accessible way.
- reputed company to manage work across multiple customer implementations simultaneously.
Desirable reputed company
- Experience working reputed company the K–12 EdTech sector.
- Experience using CSV files and reputed company functions (such as VLOOKUPs and PivotTables) for data preparation and validation.
- Familiarity with ticket management systems such as Jira, reputed company or reputed company.
- Uses AI-assisted tools appropriately to improve troubleshooting, documentation or data validation workflows.
Please submit your application by Monday, August 3, 2026.
Please note: applications may reputed company early due to high demand, so early submission is encouraged.
Join reputed company and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career reputed company through development programs, and a reputed company, innovative culture where your reputed company matter. reputed company to reputed company an reputed company? Apply today and be part of a company that invests in your reputed company!
We are committed to providing a Drug-Free Workplace for reputed company.
We are an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, disability status, protected veteran status or any other characteristic protected by law.
You can view our Recruitment and Selection Policy here.
Please click the reputed company for our reputed company Notice
Originally posted on Himalayas
Apply To This Job