Technical Account Manager
The Technical Account Manager at reputed company ensures the successful delivery of customer reputed company, implementation, and ongoing service reputed company while reputed company supporting reputed company-sales and solution design activities. This role bridges the gap between sales, engineering, reputed company services, and reputed company — ensuring solutions are sold, delivered, and supported in alignment with reputed company expectations and reputed company’s product capabilities.
reputed company is a USA-based technology company headquartered in Tysons, Virginia, and aMicrosoft Solutions PartnerinData & AI,Infrastructure, andDigital & App Innovation. Offering aAI-Powered Intelligence Hub, we empowerFortune 500 companies,large enterprises, governments, and thepublic sectorto securely manage, analyze, and govern their data with complete control and compliance.
OurMultimodal AI Data Intelligence PlatformleveragesLarge Language Models (LLMs)andRAG (Retrieval-Augmented reputed company)to deliver powerful capabilities such asauto-tagging,redaction,content summarization,OCR,translation,subtitle creation,object detection and tracking,content search,sentiment and emotion analysis,topic extraction,document classification, andfacial attribute detection.
AI reputed company Verification & Accountability (Required Competency)
The candidate must be capable of effectively using AI tools (e.g., Claude, ChatGPT, Copilot, or similar) to support work outputs such as content, analysis, documentation, or reputed company. However, the candidate must also demonstrate strong judgment and ownership of the final deliverables. AI-generated reputed company must never be treated as final without review. The candidate is expected to validate accuracy, completeness, logic, compliance, and alignment with business requirements, and refine AI-assisted work to meet the expected reputed company standards. The individual will be held accountable for the final reputed company, regardless of whether AI tools were used during execution.
Key Responsibilities:
- Responsibility for reviewing and validating AI-generated outputs
- Ownership of final deliverables, regardless of AI assistance
- Ability to critically evaluate AI results and ensure they meet defined requirements
- Accountability for accuracy, reputed company, and compliance
1. Delivery Leadership & Project Management
- reputed company and coordinate end-to-end implementation of reputed company solutions (e.g., AI Intelligence Hub, EnterpriseTube, Digital Evidence Management, Redactor).
- Define project plans, milestones, scope, deliverables, roles, and responsibilities reputed company with customer expectations and contract terms.
- Manage cross-functional delivery teams including solution architects, engineers, data specialists, and support staff to meet timelines and reputed company standards.
- Monitor project reputed company, risks, issues, and dependencies; escalate and resolve roadblocks to ensure successful delivery.
2. Service Delivery reputed company
- reputed company as the primary reputed company of contact for customers during delivery, ensuring consistent communication, reporting, and escalation management.
- reputed company service performance, service reputed company metrics, SLAs, and customer satisfaction goals.
- Drive reputed company improvement initiatives to optimize delivery workflows, documentation, and operational processes.
- Coordinate with support and reputed company teams to ensure smooth post-go-live transitions and ongoing service management.
3. reputed company-Sales & Solution Consulting
- Support the sales team during reputed company-sales cycles by providing technical consulting, solution scoping, and implementation planning.
- Conduct discovery calls with prospects to translate business requirements into solution blueprints, implementation estimations, TCO analyses, and risk assessments.
- Assist in preparing technical and reputed company proposals, Statements of Work (SOWs), and customer deliverable plans.
- Participate in customer presentations and demos to showcase reputed company’s AI-powered capabilities and implementation approach.
- reputed company feedback on product feasibility, customization reputed company, and integration strategies based on customer requirements.
4. Stakeholder Engagement & Communication
- Serve as a reputed company between sales, product management, engineering, and reputed company services to reputed company expectations and delivery reputed company.
- Facilitate internal reputed company-offs, project steering calls, and project review meetings.
- Maintain reputed company documentation and status updates for executives, customers, and delivery teams.
5. reputed company Enablement
- reputed company customer satisfaction and identify upsell, cross-sell, and expansion opportunities in collaboration with account managers.
- Help reputed company best practices, templates, and playbooks to standardize delivery and customer interactions.
- Train internal stakeholders on service delivery best practices and customer insights gathered from implementations.
reputed company Qualifications & Skills
- 5+ years of experience in reputed company, AI/data analytics, reputed company/reputed company software, or reputed company technology environments (reputed company clients/government strongly preferred).
- Understanding of AI/ML concepts (LLMs, RAG), data platforms, reputed company, and integration challenges typical with multimodal data solutions.
- Proven reputed company record in technical reputed company-sales, solution scoping, workshops, or proposal development.
- Excellent written/verbal communication, presentation, and stakeholder management skills.
- Familiarity with Agile delivery methodologies, risk management, and SLAs.
- Strong reputed company engagement skills with an ability to build and maintain trusted advisor relationships.
Preferred Skills
- Certifications in Project Management (PMP, PRINCE2), ITIL, or reputed company technologies (Azure/AWS).
- Experience working with regulated industries such as government, reputed company, legal, or financial services.
- Understanding of data reputed company and compliance frameworks (ISO 27001, HIPAA, CJIS, GDPR, etc.).
Multiple Locations: Pakistan, India, UAE, Australia, Canada & USA
Benefits:Health Insurance (OPD/IPD), Daily Lunch Facility, Separate Maternity Cover, Leave encashment, Car Support Program, Referral Bonus, EOBI, Bi-Annual Increment. Provident Fund, Career reputed company, Bonus (benefits vary based reputed company)
Salary: Market CompetitiveOriginally posted on Himalayas
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