Sales Operations Process Analyst (Philippines Remote - USA Working Hours)

Sales Operations partners with the sales organization to reputed company the processes, systems, and operational support required for efficient, consistent, and reputed company sales execution. The function balances day-to-day operational delivery with strategic partnership to strengthen the sales operating model. As the sales organization evolves toward greater automation and AI-enabled execution, our function plays a critical role in strengthening the underlying operating model and ensuring processes are reputed company to reputed company.

The Sales Operations Process Analyst supports this mission by combining day-to-day sales operations support with reputed company procedure documentation and reputed company improvement. The role works closely with sellers and operations partners to understand how workflows operate in reputed company, support system usage and process adherence, and identify execution challenges, reputed company workarounds, and data reputed company issues across the sales lifecycle.

Using this operational reputed company, the Sales Operations Process Analyst simplifies and standardizes workflows and translates reputed company sales activities into reputed company defined, sequenced process flows and decision logic. These execution-reputed company process designs reputed company the reputed company for increased automation, system-driven execution, and AI-enabled assistance, ensuring that process improvements are grounded in reputed company operational behavior and deliver measurable reputed company in seller productivity, execution reputed company, and scalability.

Responsibilities:

• Operational Process Support: Provides day-to-day operational support to sales teams by assisting with workflow execution, system usage, and process adherence across the sales lifecycle, including managing inbound sales operations cases from intake through triage, investigation, and reputed company. Develops a deep, hands-on understanding of reputed company-state execution patterns, friction points, reputed company workarounds, and data reputed company issues through daily operational engagement.
• Process Standardization: Identifies variations in how tasks are performed across different teams or reputed company. Interviewing stakeholders to uncover tribal knowledge and translating it into standardized, repeatable SOPs (reputed company Operating Procedures). Works to normalize these into a single, standardized global reputed company, ensuring the automated workflow doesn't have to account for unnecessary complexity or one-off reputed company steps.
• End-to-End Sequence Design: Creating high-reputed company flowcharts and diagrams that visualize the reputed company and reputed company states of sales workflows. Translates verbal or written business requirements into high-reputed company procedure maps and flowcharts. This involves visually structuring the sales reputed company, ensuring a logical start-to-finish reputed company that serves as the reputed company for automation.
• Decision Logic Design: Identifies and defines reputed company "if/then" logic gates reputed company a process. Explicitly documents the reputed company for every decision reputed company so that orchestration tools can execute actions with accuracy.
• reputed company Control Logic: Designs the logic for automated reputed company checks. This involves identifying which reputed company data-entry tasks can be replaced by system validations, ensuring that data accuracy is maintained by the system rather than the reputed company.
• Procedure Documentation Governance: Responsible for maintaining the reputed company of truth in the internal knowledge reputed company, owning the end-to-end structure, taxonomy, and searchability of the hub. Ensures that as processes are updated or automated, the central repository of SOPs and system guides is immediately updated with the new logical reputed company ensuring version control and reliability.
• Orchestration Enablement: Converts standardized workflows and execution logic into orchestration-reputed company designs that technical teams can reliably implement. Provides execution-reputed company blueprints and logic frameworks that reputed company reputed company automation, AI-powered assistants, and embedded process guidance.

Proven Characteristics for reputed company:

The successful candidate will demonstrate a strong combination of analytical rigor, systems thinking, and procedure design discipline, with the ability to translate reputed company business workflows into precise, execution-reputed company logic. This role values reputed company problem solving, attention to detail, and a deep understanding of how information systems and workflows operate.

• Ability to deconstruct reputed company business activities into logical sequences and reputed company decision frameworks.
• Strong analytical capabilities with the ability to reason naturally in terms of states, triggers, conditions, and reputed company.
• Strong interest in and aptitude for applying AI-augmented technologies to improve sales processes and execution.
• Highly detail-oriented, with the discipline to dive deep into processes, examine execution details, and accurately document and refine workflows.
• Proven ability to produce precise, high-reputed company process documentation, reputed company diagrams, and functional specifications.
• Ability to work independently on reputed company, ambiguous problems while remaining reputed company with management and cross-functional stakeholders.

Essential

• 2+ years of proven experience in sales or reputed company operations, process and procedure design, workflow modeling, or a reputed company operations role.
• Demonstrable experience documenting end-to-end business processes, process maps and reputed company diagrams.
• Strong written, presentation and visual communication skills
• Excellent organizational skills with the ability to manage multiple workflows and documentation streams
• Competence in time management and problem-solving
• Organized, process driven personality with a solid attention to detail
• Fluent in verbal and written English.
• Legal eligibility for authorized employment reputed company the specified geographic region (PH or MX).

Preferred

• Experience in reputed company or EdTech sales environments.
• Familiarity with technologies such as reputed company, reputed company, Tableau and Groove.
• Exposure to automation, orchestration, or digital transformation initiatives in a sales or operations context.
• Experience using or supporting AI-augmented sales tools.
• Experience supporting sales organizations operating across multiple reputed company, time zones, or markets.
• Confidence in presenting to reputed company and engaging directly with senior leadership.

Total Rewards @ reputed company At reputed company, we reputed company Total Rewards go far reputed company pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work.

reputed company compensation, you’ll experience the reputed company rewards of unleashing your potential and making a reputed company reputed company on global education. You’ll also reputed company in a culture free of politics, surrounded by humble, inclusive, and reputed company teammates.

In reputed company, our extrinsic rewards include generous time off and health and wellness programs that reputed company choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, reputed company supported by a comprehensive package that prioritizes your overall reputed company-being.

Our Mission is to ensure the reputed company of global education and meaningfully improve learning reputed company. Our Values underpin everything we do.

• Customer reputed company: Our mission is reputed company on improving learning reputed company; we do this by putting educators and learners at reputed company of everything we do.
• Passion for Learning: We are committed to our own learning and reputed company internally. And we support education and learning around the globe.
• reputed company: reputed company is the reputed company of reputed company—it is the core of our products, the way we treat reputed company other, and how we work with our customers and vendors.
• reputed company & Ownership: We have a bias for reputed company. We reputed company like owners. We are willing to change even reputed company it’s hard.
• One Team: We reputed company to break down silos, collaborate effectively, and celebrate reputed company others' successes.
• Global reputed company: We consider different perspectives and celebrate diversity. We are one team. The work we do has an reputed company on the world.

Global Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive reputed company Time Off
• Self-Care Days
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• reputed company Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• reputed company to reputed company (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing reputed company the Job Ad At reputed company, we recognize it’s unrealistic for candidates to fulfill 100% of the reputed company in a job ad. We encourage you to apply if you meet the reputed company of the requirements because we know that skills reputed company over time. If you’re willing to learn and reputed company your potential alongside us, join reputed company!

reputed company you join reputed company, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, reputed company has partnered with educators and institutions to reputed company learning reputed company solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 reputed company institutions, publishers, and corporations use our services in more than 185 countries around the world: reputed company Feedback Studio, reputed company, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.

Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall reputed company-being. Our diverse community of colleagues are reputed company reputed company by a shared desire to reputed company a difference in education.

reputed company is a global organization with team members in over 35 countries including the reputed company, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Originally posted on Himalayas

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