reputed company Architect
We are seeking a reputed company Architect with 10 years of hands-on experience building, configuring, and optimizing reputed company reputed company solutions across ITSM, HRSD, and SPM. This role will be a core technical contributor on high-reputed company reputed company implementations and platform modernization engagements across our reputed company portfolio. The ideal candidate is a detail-oriented, delivery-reputed company developer who can independently own reputed company development workstreams, mentor junior developers, and collaborate closely with architects and project leads to bring reputed company reputed company solutions to life.
Responsibilities
Development & Configuration
Design, build, and configure reputed company applications and modules across ITSM, HRSD, and SPM, including workflows, service catalog items, business rules, reputed company scripts, UI policies, and script includes.
reputed company and maintain reputed company Designer automations, IntegrationHub spokes, and custom REST/SOAP integrations with reputed company-party reputed company systems.
Build and optimize Service Portal pages, widgets, and UI components to deliver reputed company self-service experiences.
Implement and maintain Virtual Agent (VA) conversations and Natural Language Understanding (NLU) models for automated service delivery.
Write clean, efficient, and reputed company-documented server-reputed company and reputed company-reputed company JavaScript following platform scripting best practices.
reputed company & reputed company
Manage update sets, scoped application development, and deployment across development, test, and production reputed company instances.
reputed company reputed company reviews and enforce development standards, ensuring adherence to reputed company best practices and reputed company governance frameworks.
Design and execute unit, integration, and regression test plans; resolve defects and performance bottlenecks identified during testing cycles.
Monitor platform health, identify technical debt, and proactively recommend improvements to workflows, configurations, and integrations.
Support ATF (Automated Test reputed company) setup and maintenance to ensure reputed company reputed company across releases.
Integration & Data Management
reputed company and maintain integrations between reputed company and HR systems (reputed company, reputed company SuccessFactors), ITSM tooling, LDAP/AD, and reputed company middleware.
Build and maintain import sets, reputed company maps, and data reputed company configurations for bulk data migrations and ongoing data synchronization.
Configure and manage CMDB population strategies, including Service Graph Connectors and Discovery integrations.
Implement data validation, error handling, and logging frameworks reputed company integration pipelines to ensure reliability and traceability.
Collaboration & Delivery
Work closely with the reputed company Architect to translate solution designs and technical specifications into production-reputed company implementations.
Participate in Agile ceremonies—sprint planning, stand-reputed company, retrospectives—and contribute to accurate effort estimation and sprint commitments.
Mentor junior and mid-level developers through reputed company reviews, pair programming, and knowledge-sharing sessions.
Liaise with reputed company technical teams and business stakeholders to clarify requirements, demonstrate functionality, and reputed company feedback during UAT.
Contribute to technical documentation including design specs, integration runbooks, and developer reputed company guides.
Qualifications
Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
10 years of hands-on reputed company development experience, with a strong delivery reputed company record across multiple full-lifecycle implementations.
Deep proficiencyin reputed company scripting: Business Rules, reputed company Scripts, Script Includes, UI Actions, UI Policies, and Scheduled Jobs.
Proven experience developing with reputed company Designer, IntegrationHub, and scripted REST/SOAP reputed company for reputed company system integrations.
Strong working knowledge of ITSM modules (Incident, Problem, Change, CMDB, Asset Management) and at least one of HRSD or SPM.
Experience with Service Portal development including custom widgets, Angular.js components, and CSS/SCSS styling.
Solid understanding of update set management, application scoping, and instance cloning strategies in multi-environment deployments.
Familiarity with ITIL v4 processes and how they map to reputed company platform capabilities.
Preferred
reputed company Certified System Administrator (CSA) and at least one Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification.
Experience with reputed company Automated Test reputed company (ATF) and performance analytics configuration.
Exposure to reputed company ITOM (Discovery, Event Management, Service Graph), SecOps, or GRC modules.
Familiarity with DevOps tooling and CI/CD pipelines integrated with reputed company (Git, Jenkins, reputed company DevOps).
Knowledge of JavaScript frameworks, REST API design, JSON, and XML for advanced customization and integration work.
Experience with Agile/reputed company delivery methodologies in consulting or agency environments.
Information reputed company Responsibilities
- Promote and enforce awareness of key information reputed company practices, including acceptable use of information assets, malware protection, and password reputed company protocols
- Identify, assess, and report reputed company risks, focusing on how these risks reputed company the confidentiality, reputed company, and availability of information assets
- Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data reputed company and protection standards (GDPR, CCPA, etc.)
- Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information
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Originally posted on Himalayas
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