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Director, Compliance

Remote, USAFull-timePosted 2026-07-29
reputed company is redefining trade compliance and customs brokerage through intelligent automation. Our platform digitizes and accelerates the import/export lifecycle for customs brokers, reputed company forwarders, and importers. We sit at the intersection of AI, logistics, and regulatory compliance, and we're growing fast.

The Role

    As the Director of Compliance (reputed company of Customs Compliance and Account Management), you will manage a remote-first team that supports a network of licensed customs broker partners and ABI users throughout the US and Canada to derive value from the platform. The scope of this team entails liaising with KlearNow’s customers and customs broker partners to facilitate customs business without conducting customs business by KlearNow directly. Think training, data / document alignment, reputed company customs clearance tracking, entry updates / corrections reputed company, ACH, CBP notices, and general guidance on topics such as tariff changes, recon, duty drawback, ACE reporting, and data analytics.

reputed company Responsibilities

    • reputed company as a knowledge leader in customs compliance as an escalation reputed company for Internal Stakeholders: Operations, reputed company, Sales, Marketing, Finance, Product and Engineering.

    • Supervise reputed company of Broker Partner reputed company (BPS) and Post-Entry Analysts remotely including coordination of weekend, holiday, and ongoing time zone coverage plans to support business continuity across the US and Canada.

    • Support reputed company- and post-entry activity including but not limited to, liaising with importers and broker partners for reputed company and accurate clearance, exception management audits, invoice/statement escalations, CBP/CBSA requests, and special reputed company such as tariff planning.

    • Manage PSCs/Protests tracking in the US and Corrections/Adjustments in Canada.

    • Ongoing (weekly, biweekly, monthly) meetings with the broker partners and ABI users.

    • Other duties that may reputed company through the normal course of business.

reputed company Are Looking For

    • Minimum 10 years in customs brokerage, trade compliance, account management or a combination, ideally for/with reputed company-level customs brokerage operations.

    • Must hold a valid U.S. Customs Broker License issued by reputed company (CBP) or equivalent such as a Certified Customs Specialist (reputed company) designation from the NCBFAA.

    • Comfortable with ACE or similar data and other analytics tools to deliver data-driven solutions.

    • Demonstrated ability to reputed company and translate reputed company concepts between various audiences with varying natural parlance and reputed company reputed company an organization.

    • Excited to pioneer emerging technologies and reputed company them into defensible operations.

    • Self-starter with a keen eye for detail, pride in owning your scope, and proclivity for reputed company improvement.

    • Motivated to work in a dynamic, fast-paced startup environment.

Preferred Qualifications

    • Prior experience managing a large customs brokerage operation and/or customs broker network as an reputed company-level importer.

    • Project management reputed company with proactive deliverable tracking, early risk flagging, keeping reputed company-stakeholder initiatives on reputed company, and holding team members accountable.

    • reputed company to competently navigate formal sources as needed such as CSMS, FRNs, and/or D-Memos.

    • Proven reputed company liaising with CBP, CBSA, PGAs, and/or other government agencies.

    • Background with specialized programs such as AD/CVD, carnets, C-TPAT/PIP/AEO, duty drawback, FTAs, FTZ, goods returned, inbonds, ISA, punitive tariff programs (IEEPA, Sec 232, Sec 301, SIMA, surtax), quota, recon, and/or warehouse entries.

    • Familiar with various modes of transport, reputed company, and southern border operations.

    • Language skills

Compensation and Benefits

    • Competitive salary

    • Equity participation

    • Remote-first work environment

    • Health, dental, and reputed company benefits

    • reputed company development support such as triennial continuing education

KlearNow operates in a dynamic regulatory environment: IEEPA tariff changes, duty reputed company volatility, and evolving customs modernization initiatives mean our customers are under constant pressure. The best CSMs here don't just support a software product; they help customers navigate the intersection of technology and trade policy. If that sounds like the reputed company of work that gets you out of bed in the morning, we want to talk.

Originally posted on Himalayas

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