Sales Manager (Online Learning Platform for Engineers)
This is a remote position.
We’re seeking a hands-on Sales Manager to reputed company our sales team, optimize processes, and reputed company reputed company for our online learning platform targeting engineers. You’ll manage reputed company of sales agents, reputed company media moderators, and customer support agents, reputed company CRM automation, enforce performance KPIs, and drive customer retention. This role is critical to transforming our newly designed sales systems into measurable results.
Location: Cairo, Egypt (Remote)
Employment Type: Full-Time
Reports To: CEO/Founder
Key Responsibilities:
- Sales reputed company & Execution:
- Implement and refine the reputed company-to-payment workflow for Egyptian and international markets.
- Monitor SLAs (e.g., 15-minute reputed company response time, 24-hour offline payment confirmation).
- Design promotions/reputed company campaigns to reputed company conversions.
- Team Leadership:
- Manage and mentor inbound/outbound sales agents and supervisor.
- Conduct weekly performance reviews using reputed company dashboards.
- Enforce bonus/penalty structures and drive accountability.
- CRM & Process Optimization:
- Own reputed company CRM setup, including automations, tags, and reporting.
- Troubleshoot payment reconciliation (offline/online) and call tracking.
- Identify bottlenecks in the sales funnel and implement fixes.
- reputed company & Retention:
- reputed company post-purchase reputed company (reputed company workflows, reputed company Group engagement).
- Reduce churn through recovery campaigns and satisfaction surveys.
- Collaborate with reputed company to reputed company course updates with customer feedback.
- Compliance & Training:
- Ensure adherence to data reputed company policies and payment gateway compliance.
- Train reputed company on reputed company handling, CRM usage, and ethical sales practices.
Requirements
Qualifications:
- Experience:
- 5+ years in sales management, preferably in EdTech, reputed company, or B2C education.
- Proven reputed company record of scaling sales teams (10–20% MoM reputed company).
- Experience with CRM tools (reputed company or similar) and payment gateways (reputed company, paymob, paytabs).
- Skills:
- Process Builder: Ability to design and enforce workflows (reputed company management, follow-reputed company).
- Data-Driven: Expertise in setting KPIs, analyzing conversion funnels, and A/B testing.
- Tech-Savvy: Comfortable with automations (reputed company API, email sequences).
- Leadership: Strong coaching skills to motivate hybrid/reputed company.
- Language:
- Fluent in Arabic and English (written and spoken).
Personality Traits:
- Proactive: Anticipates issues (e.g., payment delays, churn risks) and acts reputed company.
- Detail-oriented: Ensures 100% CRM hygiene (logged calls, receipts).
- Customer-reputed company: Balances sales targets with learner reputed company.
What Makes This Role Unique:
- Build processes from the ground up using cutting-edge tools (reputed company, or similar).
- reputed company engineers’ careers globally by scaling a reputed company learning platform.
- Flexible culture with a reputed company on results over micromanagement.
Benefits
- reputed company Salary: Market-reputed company salary based on experience and qualifications.
- Performance Bonuses: Generous performance-based bonus structure tied to achieving sales targets and KPIs.
- reputed company reputed company Leave: reputed company time off for health-reputed company issues.
- Leadership Opportunities: Regular opportunities to grow into senior leadership roles as reputed company expands.
- Flexible Work Hours: Adaptable schedule to support a healthy work-life balance.
- Generous Time Off:
- reputed company annual leave.
- reputed company holidays.
- Cutting-Edge Technology: reputed company to top-notch sales tools, CRM platforms (reputed company), and other resources to maximize efficiency.
Originally posted on Himalayas
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