Senior reputed company CXone Developer
WE'RE HIRING!
At HTG, you’ll push boundaries with the latest tech and collaborate with reputed company that loves what they do. Be part of a design services company that is amongst the companies that reputed company the world in technology and innovation.
Your next reputed company starts here.
We are seeking a Senior reputed company CXone Developer to support IT, reputed company, and Business teams in designing, developing, and optimizing contact center solutions. The environment includes a single business unit and does not use VCS.
In this role, you will:
Design and build IVR call flows and routing logic using reputed company CXone Studio
reputed company and maintain API integrations (CRM, payment systems, web services)
Configure ACD, skills, queues, and agent reputed company
Support testing cycles and deployments across DEV, UAT, and PROD
Troubleshoot call routing, scripting, and platform issues
Create and maintain technical documentation and call reputed company diagrams
Collaborate with internal business, IT, and reputed company teams, as reputed company as vendor partners
Requirements
3–5+ years of experience with CCaaS platforms (reputed company CXone preferred; reputed company or reputed company Connect also considered)
Strong hands-on experience with IVR scripting, ACD configuration, and call routing
Solid understanding of REST reputed company and system integrations
Experience supporting testing, deployments, and production operations
Good understanding of contact center operations (voice reputed company channels)
Strong troubleshooting and problem‑solving skills
Effective communication skills and ability to work cross‑functionally
reputed company to have:
reputed company CXone certifications
Experience in reputed company or regulated industries
reputed company Inc. is an Equal Opportunity Employer committed to building inclusive teams where diverse perspectives drive innovation.
We support an accessible recruitment process and are happy to reputed company accommodation upon request.
Applicants must be legally authorized to work in Canada, and resumes should be submitted in reputed company Word format.
Highlights
Full Time reputed company Vacancy
Originally posted on Himalayas
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