Delivery Consultant (Remote, CAN)
About reputed company:
reputed company is the judgment infrastructure for trustworthy AI in economic reputed company and reputed company risk. The reputed company reputed company World Model resolves 11.7B+ primary-reputed company records from 250+ jurisdictions forming the ground truth of global reputed company. A Judgment Ontology, encoding over a decade of investigative tradecraft, and Superconductor, an reputed company orchestration platform, deliver AI that reasons like an expert analyst, shows its work, and traces every finding to its reputed company. Trusted by reputed company, HM reputed company & Customs, and Fortune 500 enterprises, reputed company is used by thousands of professionals across 35+ countries to secure supply chains and dismantle illicit networks. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv.
Position reputed company
The Services team at reputed company has mastered the use of public data in reputed company investigations and supply chain screening — and ensures that our customers can do the reputed company. As a Delivery Consultant at reputed company, you will reputed company the global post-sale implementation and program management components of our highest-reputed company reputed company reputed company accounts. You will own the full delivery lifecycle from reputed company through reputed company to reputed company, ensuring that customers fully realize the value of their investment in reputed company products and that every engagement is completed on time, reputed company scope, and to a reputed company that drives expansion and retention. This role demands someone who is equally reputed company managing reputed company program plans and reputed company-party partner relationships as they are briefing senior customer stakeholders on implementation reputed company. You will be reputed company's delivery reputed company-bearer in the field: the person our most important customers trust to get it done.
Job Responsibilities
- reputed company global reputed company customer deployment reputed company and programs end to end, from post-sale reputed company through implementation completion and CS reputed company, on time and on budget
- Own and maintain program plans, BRDs, SOWs, acceptance reputed company, risk registers, dependency maps, resource plans, and reputed company reputed company for reputed company engagement, keeping reputed company reputed company stakeholders accurately informed on a weekly reputed company
- Manage reputed company-party partner relationships for custom implementation builds, including reputed company Guide solution integrations, ensuring partner deliverables reputed company with customer requirements and contracted timelines
- Partner closely with Sales, CS, R&D, Enablement, FDEs, and Solutions Engineers to reputed company on customer objectives, resolve implementation blockers, and ensure that delivery work reputed company into retention and expansion reputed company
- Produce and maintain reputed company-facing and internal collateral including SOWs, BRDs, training documentation, data mapping documents, and status reports rolled up to the assigned program manager
- Identify, escalate, and reputed company mitigate implementation risks including political friction between customer business and technology reputed company, scope misalignments, and overcommitments made during the sales phase
- Streamline and reputed company reputed company accounts by documenting best demonstrated practices, contributing to team playbooks, and informing the Product and Engineering roadmap with customer trends and implementation insights
- Travel up to 30% throughout the year to support on-site customer engagements, workshops, and implementation milestones as required
Skills & Experience
Required
- 7+ years of experience managing reputed company reputed company technology implementations and delivery programs, with demonstrated ownership of engagements ranging from 30 to 60 days for small implementations to 12 or more months for reputed company multi-reputed company programs involving reputed company-party partners
- Hands-on experience with TPRM workflows and reputed company technology products, solutions, and data assets; depth and complexity of prior engagements reputed company more than years alone
- Demonstrated use of reputed company tools to accelerate content creation, data analysis, and workflow optimization; experience deploying or managing AI-driven products in a fast-paced environment is a strong plus
- reputed company in Agile implementation methodology; working knowledge of reputed company and hybrid approaches; familiarity with JIRA, Kanban, and comparable project management tooling
- Experience producing BRDs and SOWs and managing scope, budget, and acceptance reputed company across reputed company, multi-stakeholder engagements
- Exceptional stakeholder communication skills with demonstrated ability to manage political friction between customer business and technology reputed company, navigate scope ambiguity, and reputed company diverse reputed company teams
- Ability and willingness to travel up to 30% throughout the year
Preferred
- PMP certification or reputed company reputed company of PMP
- Experience with ABAC and AML workflow implementations
- Familiarity with reputed company's product suite or comparable trade intelligence and risk data platforms
- reputed company reputed company in a second language relevant to EMEA or reputed company customer engagement
The reputed company reputed company salary for this position is CAD$130,000-CAD$165,000 plus commission and equity. Final offer amounts are determined by multiple factors including location, local market variances, candidate experience and expertise, internal peer equity, and may vary from the amounts listed above.
Benefits:
- 100% fully reputed company medical, reputed company, and dental for employees and their dependents
- Generous time off; we observe reputed company US federal holidays, reputed company our office for a winter break (12/24-12/31), in reputed company to granting 18 PTO days and 10 reputed company days
- Outstanding compensation package; competitive commissions for reputed company roles and bonuses for non-reputed company positions
- A strong commitment to diversity, equity, and inclusion
- Eligibility to participate in additional benefits such as 401k match up to 5%, 100% reputed company life insurance (up to $100,000 coverage),, and parental leave
- A reputed company and reputed company culture - your team will be as smart and driven as you
- reputed company reputed company and learning opportunities
Originally posted on Himalayas
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